Customer Service Executive - Monday - Friday 07:30 - 17:00, 45 hours per week.
Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!
Do you have a passion for building relationships and providing first class customer service? At Speedy we put our customers at the heart of our business and we are looking for the right individuals to join us at this exciting time, could this be you?
In this role as a Customer Service Executive your days will be spent liaising with customers via telephone and email, taking end to end ownership of their requests and working in partnership with the wider Speedy network, to ensure these are fulfilled, to the highest standard.
We are looking for individuals who can display:
A strong customer focus and an ability to build rapport over multiple channels
An ability to multitask and use initiative when making decisions
A collaborative approach to working within a team feeding into our positive workplace culture
A drive to grow the business by maximising on all available opportunities
Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver.
What will we provide?
We will provide everything you need to ensure you succeed in this role! We offer all on the job training and have dedicated product and system training teams available to support you. We are passionate about employee growth and offer tailored development programmes to suit individual needs. We pride ourselves on our ability to recognise and develop talent, which has allowed us to champion internal progression over the years.
Additional Benefits
Optional hybrid working on successful completion of probationary period
No evening and weekend shifts
34 days annual leave, including bank holidays
KPI based monthly bonus scheme
Life assurance and pension schemes
Employee recognition programmes
Free onsite parking
95% discount on a range of Speedy hire products
Flexible hours available this includes job shares/ amended hours, we will consider all. Offering a work/life balance is of great importance to Speedy!
Our Career Line of Sight programme will ensure you receive the training and support to help you be the best that you can be in your role and will encourage you to pursue your career aspirations.
Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles within The Speedy Group UK&I may require one or more of the following - DBS, Credit, Security Clearance or Health & Safety Check.
The Speedy Group is an equal opportunity employer where we embrace diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
