Administrator (OSA)

Job Type:
Job Sector:
Admin, Secretarial
South East
Whittle Way Crawley
£24,875 to £24,875 per annum
Salary Description:
The Sofa Delivery Company
Job Ref:

Delivering moments that matter is what we truly take pride in at the Sofa Delivery Company, and as a  Administrator you will be playing an important part in the journey, supporting the delivery teams to get furniture to a customer's home. 


The  Administrator role is a crucial support to the teams throughout the CDC, you would be supporting with the administrative tasks- using our in-house stock management systems, taking inbound calls from our drivers and problem solving anything needed within the depot. 

About The Sofa Delivery CompanyAt The Sofa Delivery Company, we know that a sofa is one of the most meaningful  things someone can buy. That’s why we’re on a mission to be the best two-person  delivery company around, delivering great experiences to our customers that count.


We’re big believers that a great job is not just something you have, it’s something you take pride in creating. You’ll be working alongside team members who live for the challenge and variety of our roles. No day is the same with us, and that’s the joy.


Our installation experts are given the tools, training and support to make moments  matter. We recognise and reward our people for going the extra mile, for our customers and each other.


Whether you’re in the warehouse, out on the road, or in a customer’s home, at  SoDelCo, you’ll deliver moments that matter.


We’re an equal opportunities employer and are passionate about building a diverse and inclusive workplace. We love to celebrate and encourage people to be their true selves. We do not discriminate based on race, religion, nationality, gender, sexual orientation, age, marital state, or disability status. Everyone is welcome!
What you'll be doing

Handling and inputting customer data sensitively, keeping in line with data protection policies

Arranging customer deliveries where necessary

Inbound and outbound calls to the driving teams and occasionally customers too

Escalation of any delivery issues to the depot manager

Helping with any ad hoc tasks

Working the same 4 on 4 off shift pattern as the delivery and warehouse teams in order to be able to provide constant support

The role is for you if...

You take pride in your work and prioritise safety – of yourself and those around you

You like variety in your day and the occasional challenge

You’ve got a dedicated work ethic and want to be recognised and rewarded for it

You want to work in an environment where everyone is welcome and can have fun

You enjoy working as part of a wider team

You have excellent written and oral communication skills

You have the ability to problem solve and think on your feet

You have excellent IT skills

You can multitask and prioritise where needed

You have worked within a customer service or administrative role before

The Sofa Delivery Company Benefits

A competitive salary and a quarterly bonus based on delivering outstanding customer service to our customers.

Fantastic 5 in 7 working pattern ( Ideally Sunday - Thursday) 

30% colleague + 15% friends & family discount across the Group (DFS, Sofology, Dwell)

Access to a wide range of perks, including amazing retailer and days out discounts

We offer colleagues a wide range of wellbeing support and services to help maintain a happy and healthy mind, body and life

Free, on-site, physio sessions

Company Pension Scheme

Group Sharesave Scheme

Life Assurance & Company Sick Pay

Enhanced maternity, paternity and adoption leave


Any offer is subject to DBS Checks


Contact Details:
The Sofa Delivery Company
Tel: 0200 000 0000
Contact: Kirstie Sellens

You may return to your current search results by clicking here.


This website uses cookies. Read our cookie policy for more information. By continuing to browse this site you are agreeing to our use of cookies.

Latest Job Listings