Flexible hours available this includes job shares/ amended hours, we will consider all. Offering a work/life balance is of great importance to Speedy!
Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!
Speedy are looking to recruit a Damage and Loss Coordinator to join a specialist team in Bristol to work with workshops, depots and customers to ensure all charges on damages and loss are applied in an accurate and timely manner.
Main Responsibilities:
Reporting to the Damage & Loss Manager, your key accountabilities will be:
The handling of new customer damage and loss claims
Maintaining and updating existing claims, with the view to resolve
Negotiating and settling new & outstanding claims directly with customer and insurance companies
Liaising with customers and senior management in a professional manner
Working with our workshops and external repair partners to achieve a timely resolution to ensure correct billing to the customer
Assisting the sales team and the depot network with damage and loss queries or claims
Effective recording of workshop reports onto in house system and manage workloads through this process
Escalate all disputes not resolved to Damage & Loss Team Leader
Travelling to workshop when required
Supporting your business unit/team to deliver our ESG Strategy – Decade to Deliver.
Other Duties:
Resolving asset queries via telephone and email
Answering the phone in a timely and professional manner
Assisting with company stock takes
The Ideal Candidate
Essential:
Strong team player, Organised and flexible
Good eye for detail
Be an excellent communicator both written and verbal with all levels of management
Must be analytical – able to investigate and resolve asset issues
What we offer:
26 days holiday (plus bank holidays)
Life assurance
Pension Scheme
Canteen facilities
95% discount across the Speedy brand
Opportunities for training, development and career progression
Voluntary Health Cash Plan
My Staff Shop: discounts and offers for shopping etc. across many suppliers
Green Commute Initiative: Work scheme for cycling
Vita – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
We offer a range of hybrid and flexible working arrangements and are promoting our Speedy Work Life Balance initiative which is a huge step in realising our ambition of putting our People First!
Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.
Link below to our policies in line with our ESG Governance.
https://www.speedyservices.com/esg/governance
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
