Customer Service Advisor – Leeds LS27 - £12.02 per hour - Temp to Perm -> Apply Today!
Centric Talent are currently recruiting for Customer Service Advisors on behalf of our client, who are a finance factoring company that specialises within the UK automotive repair industry.
Our client is a fast-growing business and can provides a variety of opportunities for the right candidate to develop and grow within a dynamic environment.
They are now looking for talented advisor to join their growing collections team, this will be based in the office in Leeds full time and will be temporary to permanent.
Customer Service Advisor - The Role & Responsibilities
The role will involve B2B collections and monitoring accounts to identify outstanding payments. You will be expected to communicate daily with clients and debtors to ensure queries are being resolved.
Your role will include but is not limited to:
- Build and maintain strong relationships with clients.
- Solely responsible for managing your ledger.
- Ensure debtors meet due date deadlines.
- Chasing overdue invoices.
- Verifying invoices.
- Producing details and accurate reports.
- Issuing weekly and monthly statements.
- Resolving queries with clients and debtors.
- Educating clients on processes.
- Administration duties, including portal checks.
Skills and Experience Required
- Previous experience working in a fast passed contact centre or office based customer service role is essential
- Collections/credit control experience an advantage.
- Strong negation skills
- Good clear verbal and written communication skills essential
- Strong relationship builder
- Good eye for detail
- Strong IT/Keyboard skills
Customer Service Advisor - Working Hours & Pay
Monday to Friday - No weekend working.
40 hours per week
Office base full time
Pay £12.02 per hour paid weekly.
Regular overtime available
Customer Service Advisor - Employee Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Bonus scheme
- Time off in Lieu
- Cycle to work scheme.
- 34 days holiday after qualifying period.
This is a really exciting opportunity to become a member of the team, and be part of a lively and diverse team of people that continues to grow and develop, working at our client's busy, exciting site.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Centric Talent will be acting within your interest and will contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us.
We are an equal opportunities business and we are determined to ensure that no applicant receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Please be aware, Centric Talent do NOT charge any fees for arranging work for you – if anyone asks you for money to organise an interview or assessment, please contact us immediately.
