Job Title: Office Administrator – Dental LaboratoryJob Purpose:To carry out effective administration to ensure smooth flow of office procedures through to the laboratory. Supporting the office manager by carrying out office duties. Maintaining a positive and friendly company image by acting as the first line of contact to visitors, customers, online, and predominately via telephone.Office Administrator Job Duties:Unpacking incoming dental impressions and booking these into our bespoke software packageBooking out completed laboratory work on bespoke software package and contacting our customer base for missing information or to adjust completion dates via email and telephoneInvoicing customers at end of monthMaintaining our recording database and bespoke software customer logDiary managementTaking card paymentsLiaising daily with drivers and couriers as requestedManaging incoming correspondence by answering phone calls and emails Managing reception area and looking after visitorsAnswering all incoming phone calls and either dealing with enquiries or transferring them as necessaryMaintaining stock lists and orders office supplies as neededInteracting with directors and carrying out their requestsAssisting the office team Leader with yearly compliance and renewals, maintenance logs, accounts functions, and any other tasks as required Photocopying and filing appropriate documents as neededOffice Administrator Skills and Qualifications:Prior Office experience preferred; Strong Attention to Detail; Ability to Work Without Supervision; Excellent Time Management Skills; Exceptional Communication and Customer Service Skills; Proficiency with Microsoft Office Programs; Strong Prioritisation and Organisation Skills; Ability to Handle Confidential Information; Strong Record Keeping Skills; Ability to Multitask.
