ArrowXL is hiring! As the UK’s leading provider of Two-Person Home Delivery, we continuously strive to make the world of delivery a better place. Our aim is to build a welcoming and friendly business that supports the local community. We store and deliver large, heavy and bulky items in pristine condition – the kind of items that typically need two attentive people to handle. Quite often these items need installing for our customers, which we also do!
The ArrowXL culture thrives on six core values:
Innovative I Safe I Respectful I Excellent I Responsible I One Team
ArrowXL is now recruiting for Gatehouse Administrators to join our supportive team, situated at our Wigan site working the Night Shift. You will be working with ArrowXL’s warehouse and planning teams to manage the daily trailer collection schedules and control vehicle movements onto and around the site. In addition, you will ensure the network hits all agreed client collection and carousel trunking times
Providing exceptional and heartfelt service to both customer and client requires confidence, patience, and empathy. By choosing to be part of our Transport team, you will be warmly welcomed into the ArrowXL family.
So, what are you waiting for? Apply now!
Please be aware that all roles at ArrowXL are subject to a mandatory criminal record DBS check.
Package DescriptionAdditional Information
Basic hourly rate of £11.44 (plus any applicable shift allowances)
40 hours per week
Working hours: 17:45 – 06:15 (Night Shift) on a 4 on 3 off / 3 on 4 off rolling 2 week shift pattern
In addition to a competitive salary, you’ll receive many excellent additional benefits including:
Annual Leave Entitlement – 22 days entitlement (including statutory bank holidays) which increases with service!
Holiday Buy Scheme – Buy up to 5 additional days
Enhanced Pension Plan – ArrowXL company contributions matching up to 6%
Life Insurance – Company funded 2x basic salary life cover from day one
Enhanced maternity, paternity, adoption and shared parental leave
Long Service Awards – Awarded for every 5 years’ service
Employee of the Month Incentives – Local winners across the country plus an overall winner chosen by the CEO
Progression and Development Opportunities – Investment into your career path via our award-winning Training Academy
Up to 25% Staff Discount at www.very.co.uk
Retail Discounts – Huge discount savings across retailers and restaurants including Apple, Asda, B&Q, Halfords, Nando’s, TGI Friday’s, Screwfix and many more!
Discounted Gym Membership – Up to 25% discount across 3700 nationally located gyms, health clubs, leisure centres, bootcamps and fitness studios
Cycle to Work Scheme – In partnership with Evans Cycles, the Arrow XL C2W scheme offers great benefits and discounts
Main ResponsibilitiesWith support and guidance from the team, your role will include:
Working with the Warehouse Operations and Network Controllers to ensure loading and delivery schedules are met daily
Providing accurate routing information to ensure that delivery times and locations are coordinated
Communicating with drivers, subcontractors, managers & key personnel, on site and on the phone
Working with Network Controllers ensuring MTT fleet & all trailers are stood down for PMI & defect repairs as and when required
Working with the warehouse teams to ensure trailer flow on site
Allocating and managing paperwork for inbound & outbound drivers and loads
Ensure yard bookings pages are always accurate and up to date
Work closely with the trailer shunters
Ensuring security and seal checks are managed for all vehicles
The Ideal CandidateThe ideal candidate will be an experienced administrator; however full training will be provided. You must also meet our essential requirements below:
Traffic management within a busy traffic office experience
Team player
Strong communication skills
Strong time management skills with the ability to manage conflicting priorities
Strong eye for detail
The ability to adapt quickly to new scenarios
Able to act in a professional manner to the benefit of the company and always maintain confidentiality
Experience of Transport Management systems
Excellent MS Office skills (especially Excel)
Excellent geographic knowledge of the UK
Knowledge of Driving regulations for LGV, Working Time Directive, Driving Hours etc.
About The CompanyOur culture thrives on Six core values that form who we are, these are:
Innovative I Safe I Respectful I Excellent I Responsible I One Team
