Customer Service Administrators
�11.45 p/h
Monday - Friday 08:30 - 17:30
Alternating Saturdays 08:00 - 12:00
42 hours per week
Temporary - to - permanent opportunity
Sheffield
Winsearch UK is currently working with a market leading, automotive distributor to appoint Customer Service Administrators on a temporary to permanent basis. This position will be an office-based role supporting clients and ensuring customer satisfaction within their specialist aftermarket sector.
Due to increased workload, our client is looking for Customer Service Administrators with experience of automotive parts or within B2B. This role will mainly be handling inbound calls.
Customer Service Administrator
Benefits (once permanent):
* Free parking (from day 1)
* Company pension
* Staff discounts on products and with major retailers
* Bonus when targets are met (from day 1)
* On site canteen
You will be responsible for:
* First point of contact for calls from independent repairers, body shops, auto centers, dealerships and fast fit companies who require additional parts and equipment from all over the UK and Ireland
* Process orders that come through from customers
* Check stock and advise customers on availability
* Arrange delivery with internal fleet or courier
* Complaints handling
Customer Service Administrator
Qualifications and Requirements
* Experience of working within the Automotive industry is preferred
* 1 year experience of working in a B2B environment
* MS Office particularly MS Excel and Outlook
* Working within a targeted environment (calls)
* Experience of inbound and outbound calls is essential
Customer Service Administrator
Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.
View our latest jobs today on our website http://www.winsearch.uk and follow us on LinkedIn.
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Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
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