Job DescriptionSalary : £30,408.30 per annum, increasing to £33,088.54 per annum upon successful completion of the relevant training required of Crematorium Technician qualification (CTTS diploma).Pure Cremation is the UK's leading provider of direct cremations and operates 24 hours a day, 7 days a week across England and Wales. Due to our continued growth plans, we are looking to hire Crematorium Technicians to work at our purpose-built facility in Andover - Charlton Park Crematorium.The ideal applicant will ideally have experience of working in the funeral sector although this is not essential. This post will work on a 4 days on, 4 days off rota, 7am to 7pm including weekends and bank holidays. Flexibility is required to cover for annual leave and unexpected circumstances as part of a highly specialised team.Main Duties and Responsibilities:1. Cremations: Carry out the cremation process whilst adhering to all statutory legislation and non-statutory guidance notes. All Cremation Technicians are expected to hold or be prepared to undertake a period of theoretical and practical training in order to obtain the necessary professional qualification demonstrating competency to oversee the cremation process. The CTTS is a nationally recognised BTEC qualification.2. Chapel Duties: Provide chapel attendant cover in both of our ceremonial spaces as required. Liaise with Officiants, Funeral Directors and most importantly the bereaved in a professional and empathetic manner, prepare the Ceremonial space for services, check service particulars and ensure all requests have been addressed prior to the Funeral party’s arrival, receive funerals, conduct appropriate identification procedures, resolve minor issues in a professional and respectful manner; ensure serious issues are brought to the attention of the management immediately, monitor audio and video systems; supervision and cleanliness of Floral Terrace. Flowers/Wreaths: Handle tributes in a safe and respectful manner; remove tributes from viewing area to display area; clean viewing area and display area; remove flowers from grounds and display areas as and when required. Daily monitoring of the site and grounds before receiving any funerals to the crematorium ensuring the facility is clean and presentable at all times.3. Distribute Cremated Remains to Funeral Directors and families. Deal with all necessary administration relating to cremation, make entries in registers; compile stock reports; generate ash-holding reports for office action; generate stock level reports as and when required. On gaining the Crematorium Technicians Certificate of Proficiency, you may be required to provide day to day supervision of cremation activities including on site guidance and training to other employees as required.4. Administration: Undertake day-to-day duties, including phone duties, taking service bookings; liaising with funeral directors, clergy and other service users; inputting of data onto specialised computer systems; production of daily reports and information; memorial advice and sales5. Mortuary Duties (cover): Receive the deceased from Funeral Directors and Pure Cremation's operations team, assist with encoffining, placing into cold rooms and preparations for cremation. Complying with the company's identification procedure; recording all interactions with the deceased using our bespoke IT system.Benefits:27 days holidayBupa cash back planPension with the option of a SMART pensionDeath in service benefitEmployee Assistance serviceIf you would like to be part of a fantastic, hardworking team in a very rewarding, rapidly growing business, then please apply, including a brief note with your application, explaining why you think you would be suited to this work and how you would benefit our business.Please note, we may need to undertake a vetting process through the Disclosure and Barring Service (DBS) or Disclosure Scotland on new employees, dependent on requirement. All gaps in your CV must be disclosed.
