An opportunity is available for a Temporary Team Admin Assistant for a period of up to 9 months, subject to review working at our Hinckley depot.
Accountable to the Team Manager the Team Admin Assistant provides administrative assistance and co-ordination to a Network Services team. You will be an effective team player who is able and willing to support all team members on a daily basis with office support and general administration.
If you are offered a position, you will be required to successfully complete a basic DBS check that shows any unspent convictions or conditional cautions.
About UsWe’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.
National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.
Main Responsibilities
Assist the Planner in requesting & obtaining information relating to customer connections
Print utility plans as requested.
Raise MPANs and prepare delivery files / work packs for delivery teams
Send chaser emails / letters for applications awaiting additional information.
General filing / archiving of files, scanning documents
Raising invoice request as required.
Update systems with connectivity issues.
Call customers after works to survey our customer service performance
The Ideal Candidate
Good understanding of business process & statutory requirements.
Strong interpersonal, literacy & numeracy skills.
An enthusiastic team player, as well as being able to work independently and show initiative.
Excellent organisational, communication and customer service skills.
Experienced in using a range of IT systems, with the ability to adapt to new systems and processes quickly.
About The CompanyJoining the UK’s leading electricity distribution business means plenty of career opportunities and well-deserved recognition. We reward hard work and encourage ambition. So, as well as a competitive salary, you will also benefit from:
26 days paid leave plus 8 bank holidays, up to 28 days with continuous service
Competitive contributory pension scheme (we double match your contributions up to a maximum of 12%)
Annual Share Save plan
Contributory private healthcare scheme for you and your family
Support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services
Free on-site parking at all our main sites
Things you need to know
As an equal opportunities employer who is committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture. We anonymise all applications in our recruitment system so we can eliminate unconscious bias and be a workplace that reflects the community we serve. Hiring managers only have access to necessary information at interview stage. If you require additional support to complete your online application, please email nged.recruitment@nationalgrid.co.uk
Recruitment correspondence is usually sent by email, please check your email account including spam/junk folders regularly after the closing date.
We reserve the right to close the vacancy early should sufficient numbers of suitable applications be received, so it would be best to apply as soon as you can.
