George Watson’s College wishes to appoint a Pupil Support Admin Team Leader to support Pupils attending the Pupil Support office and counselling service. To line manage the Pupil Support Admin team (Guidance support Administrator, Pupil Support Admin Assistant, Upper Years Administrator and Careers Administrator) and provide a range of administrative duties for the Senior School Guidance Team. The Pupil Support Admin in the Senior School supports Guidance and Careers.
APPLICATION PROCESS
To apply, please click the apply for this job button. Please include a letter of application of not more than 800 words giving us more information about you and why you would like the role, addressed to Mr Gordon Boyd, Head of Senior School.
Any specific questions relating to the advertised post can be put directly to vacancies@gwc.org.uk
If you require more information about the School, please visit our school website.
Closing date: 11:59pm on Sunday 2 June 2024
Interviews are scheduled to take place on Tuesday 11 June 2024
Package DescriptionLocation: George Watson’s College, Edinburgh
Contract Type: Permanent, 36.25 hours per week, term time only plus two weeks during school holiday periods.
Salary: £35,651 - £40,619 (based on 36.25 hours and 52 weeks). The equates to £31,537 - £35,932 (based on 46 weeks per year).
Benefits: Competitive salary, reduced school fees at George Watson’s College for children of staff, Membership of the Galleon Club (the school’s fitness club)
Main ResponsibilitiesGuidance:
Implementation of the National Practice Model: Creating and updating chronologies, Planning Meeting paperwork and action planning. Using experience and knowledge of pupils to ensure continuity of support requirements and effective note keeping.
Pupil Wellbeing Update: Create, update and share the Wellbeing Update.
Management and oversight of Crossreach counselling referrals.
Primary liaison between Crossreach Counselling Service, the Counsellor, Senior School colleagues, pupils and parents.
Managing the counselling waiting list based on an understanding of pupil need within the Getting It Right For Every Child (GIRFEC) Framework.
Support pupils who present to Pupil Support during the school day, triaging on a case by case basis and providing a professional, flexible and intuitive service in line with their needs.
Supporting pupils and referring to Head of Year/Progression Coordinator/Head of Lower, Middle and Upper Years.
Supporting parents and pupils daily, discussing both long and short term support requirements.
Contact parents to discuss attendance concerns both by telephone and email based on information given by Heads of Year and Heads of Guidance.
Getting to know pupils attending the pupil support office as a first point of contact.
Logging actions/outcomes/information shared using PASS/3sys (MIS).
Request, receive and input S1-S5 Absence Alert mobile numbers into 3Sys each start of Session.
Distribute guidance support cards to pupils: Time Out Cards, Early Lunch Passes, Uniform Dispensation cards.
Attendance at and member of Heads of Guidance Meeting.
Line Management of Pupil Support Admin:
Line management of 4 colleagues in the Pupil Support Admin Team: Guidance Support Administrator, Pupil Support Administration Assistant, Upper years Administrator, Careers Administrator.
Main duties:
Appraisals
Professional Learning
Departmental improvement planning
Annual leave sign off, absence and cover (calendar management)
Staff Wellbeing
Motivation & support
Administration:
Crossreach
Manages Crossreach referrals, creates and communicates Crossreach appointments.
Database Upkeep:
3Sys Pastoral: Log and share multiple pastoral and confidential records
Key colleague in making changes to pupil and parent details held on 3sys such as changes to name, address, family contacts and ranking.
Educational Maintenance Allowance:
Oversight and management of pupil applications for Educational Maintenance Allowance (EMA)
Resolving queries and ensuring pupil applications are supported.
Check attendance and authorise fortnightly payments sheets sent by EMA Office.
Liaise with parents/pupils/City of Edinburgh Council.
Personal Social Development Administration:
To proactively organise and ensure that PSD materials are ready for teachers to use.
Lessons and resources are created by the Head of Pupil Development.
Schedule and Administer NHS Vaccinations:
Liaise with NHS lead staff to schedule, manage and administer school vaccinations.
Respond and resolve parent and pupil enquiries.
Provide support on the day where required.
Arranging bulletin entries when required in line with Guidance colleagues’ needs. These will focus on key messages for pupils and parents.
Budgeting:
Business Amazon account to make purchases on behalf of the Guidance team.
Supply cash/bus tickets when requested.
Offer support to colleagues and share general office tasks as appropriate.
Year Teams, Form Teachers and Cover:
Managing Form class cover and allocating staff on a daily basis. Planning ahead and reacting on the day.
Creation of the Form classes and administering documentation outlining key staff
Event planning:
Feel Good February - Making bookings and organising events around FGF such as Bob’s Alpacas, Mini Zoo.
Managing pupil attendance at the events
The Ideal CandidateEssential criteria:
Ability to form and maintain positive, professional relationships with pupils, staff and parents.
Empathetic and warm-strict, helping to uphold our standards and expectations.
Demonstrable previous experience of working in an unsupervised, administration focussed role within a busy team environment in a customer-facing office.
Excellent telephone manner, coupled with strong interpersonal and written/oral communication skills; communicates in a confident, clear, and concise manner at all times.
Ability to respond positively to pupils, parents and staff who are upset or unhappy and do so in a calming and reassuring manner.
Proficient in the use of Microsoft and Google Apps.
Excellent organisational and planning skills. Ability to work unsupervised and to prioritise and schedule events without instruction.
Previous experience of working both as a team member and independently.
Good understanding of what it means to provide excellent customer service, possibly in difficult or emotional situations.
A working knowledge of GDPR.
Desirable criteria:
Previous experience of line management duties including appraisal, staff wellbeing and professional learning.
Child protection training and knowledge of the National Practice Model.
Previous experience working in an education office or another administrative role within a professional services environment.
Previous experience of supporting young people.
Demonstrable experience of working with challenging priorities and self-managing these successfully.
Previous experience of successfully managing challenging meetings/conversations
About the school/organisationGeorge Watson's College sits in the heart of Scotland's capital city, Edinburgh, providing a world-class education for children and young people from Preschool to Senior 6.
We encourage our pupils to develop a love of learning through an inspiring curriculum and an extensive and inclusive enrichment programme, which are underpinned by the four values we live by: aim high, be kind, join in and respect all.
Our school is a place where pupils have the freedom to thrive, succeed, explore, perform, and grow, giving them the opportunity to discover their own limitless potential.
Preschool, junior and senior pupils all learn and play on the same 52-acre campus, where our sports facilities, music school, art department, technology building and drama studios are within walking distance.
We offer our pupils one of the widest extra-curricular programmes you will find anywhere, plus the opportunity to travel internationally during their time with us, and a broad range of learning experiences outside the classroom.
Digital technology supports and enhances learning, with every pupil encouraged to use their device where it adds real value to developing skills and critical thinking.
Our school has an enviable reputation for the breadth of opportunities pupils have to get active, with around 25 different sports available to both girls and boys. Participation, excellence, professionalism and equality are the four cornerstones of our physical education and sport department here at Watson's.
When it comes to music and drama, our pupils are given the opportunity to co-produce stunning shows, delivering memorable performances that live long beyond school days.
Most importantly, the wellbeing of our pupils matters to us more than anything else. There are various ways we support pupils to proactively manage their mental health, while a range of peer-led programmes has created a culture in which we can all play our part.
All this means that when the sun shines we celebrate the happy moments, and when it doesn't we're there to protect and support, just as our motto says: ex corde caritas - love from the heart. www.gwc.org.uk
