Location Windsor, UK
Salary £55k + DOE (per annum)
Job Type Full Time, Permanent
Our client is one of the world’s largest combined air services providers. With offices in the UK, USA, Australia, and UAE, they supply premium baked goods, meals and snacks to the travel industry. They focus on partnering with world-class manufacturers, customising products and packaging to suit individual customer needs while managing a complex supply chain with the highest levels of precision.
Job Purpose
The Product Portfolio Manager will play a pivotal role in bridging the gap between their high-profile corporate client and their innovative new product development team for their clients’ catering strategies. Using your communication skills and industry knowledge you will be responsible for connecting the client specific needs that have been identified as part of the account plan with the Heads of Category Development.
The successful candidate will guide the development of innovative catering solutions that align with client needs and preferences. To be successful in this role you will need a deep understanding of the catering industry and possess exceptional client relationship management skills and have a clear focus on new product development (NPD).
Key responsibilities
- Build and nurture strong relationships with account key stakeholders to understand their catering needs, preferences, and strategic objectives
- Collaborate closely with the Account Catering team to determine how our client capabilities can align with their business goals in all markets
- Become a core member of the Client’s account management team working closely with Account Director/Manager to deliver the agreed strategic and tactical product and service development initiatives that ultimately deliver the revenue and profitability growth targets within the account plan – across all regions
- Build and nurture strong and effective relationships with the Food Development, Technical, Procurement and Supply Chain teams in each market
- Collaborate closely with HoCDs, FDM, and Account Managers to optimise the product development pipeline in sync with the clients’ expectations
- Bring clarity to the development of client-tailored catering solutions as an integral part of our client’s product portfolios
- Drive the organisation of client presentations in close collaboration with Food Development colleagues, Sales, and Marketing teams
- Translate client catering strategies into continuous actionable NPD initiatives
- Support the development and organisation of the Client product development
- Provide clients with insights on food and service trends, as well as emerging technologies in catering
- Conduct market research to identify trends, assess competitive offerings, and ensure that the company remains at the forefront of the catering industry
- Ideate, conceptualise, and develop new catering products and services
- Coordinate the project development pipeline management process for catering solution development, ensuring timely delivery and meeting quality standards
- Organise client presentations and other relevant events
- Travel domestically and internationally as required
Skills & Experience
- Experience within the airline or airline catering industry would be a distinct advantage
- Background in culinary. Catering or food product development is highly desired for this key role.
- Exceptional communication skills written and spoken are essential for this role
- Experience dealing on a corporate level within senior management is essential
- Understanding of specification, design and details of food products and packaging
- Strong track record of analysing and interpreting data to drive business performance
- Strong background in customer facing /supplier facing roles is essential
- Creative and self-motivated with a passion for food
- Strong commercial acumen with the ability to influence at all levels
Benefits that come with the role
- Up to 15% bonus
- Private Medical Cover
- Life Cover
- Income Protection
- Critical Illness Cover
- Pension
- Social Events
- Holiday- 25 days per year plus
your Birthday and Bank Holidays
- Gym Membership – 50% off
at Snap Fitness, Windsor
- Hybrid working (2 days WFH)
If you feel you have the relevant experience, then we’d love to hear from you, apply today!
