Who are you? You find welcoming people, solving problems, staying cool calm and collected and generally conversing with people a breeze! This role requires just that, from the first greeting to the, 'hope to see you again soon' departure, you understand hospitality and above all, how to make people happy.What's the role?Answering phones and managing online and phone reservationsShift flexibility with 7am starts or 9pm finishes, weekdays and weekends.Perform all check-in and check-out tasksWelcome guests upon their arrival and assign roomsLiaise with our housekeeping staff to ensure cleaning of arrival rooms and stayoversBe knowledgeable of and able to upsell additional facilities and servicesMaintain updated records of bookings and paymentsBeing a great communicatorLiving the ACI mission and values every day, being a role model for othersWhat's in it for you?Generous discount across all ACI sites on both food and drinkGreat share of tips and troncStaff meals on shiftCycle scheme - Money off a bike‘Live your life’, charity day off each yearWine at costAnglian Country InnsAnglian Country Inns is a family run business that first opened its doors over twenty seven years ago and now we have nine award winning establishments across East Anglia, a coffee shop and brewery to boot!If you think you have the relevant experience and want to join our friendly family please don’t delay and apply today
