In a Nutshell
We are actively seeking an Assistant Restaurant Manager to be responsible for the day to day operation of The Castle Inn. You will assist the Castle Inn Manager in all areas including service, staffing, product offering and revenue for the pub.
Package DescriptionAnd now for the good stuff
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
Competitive salary, benefits and we pay above the Real Living Wage.
29 days holiday (increasing with length of service)
We operate a discretionary service charge system.
50% Discount on food and beverage across all Exclusive properties
Really big discounts of room nights across all Exclusive properties
PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
Meals on duty provided for free
Recognition and rewards scheme
Access to our learning platform including great training and development programs.
Free gym access + where available dedicated classes.
B Corp accredited and commitment to improving our People, Product and Planet.
Free downloads to newspapers, magazines and books
Cycle to work scheme
The Exclusive Collection is committed to promoting equal opportunities in employment. Job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). A copy of The Exclusive Collection Equal Opportunities and Diversity Policy is available on request.
Main ResponsibilitiesLots to do but lots of fun
The Assistant Manager will be responsible for…
The business performance of the department
Assisting the manager in forecasting the business in terms of covers and sales figures
Assisting the manager in creating and executing plans for department sales, profit and staff development
Assisting the manager in determining restaurant occupancy and utilisation rates to facilitate best practice in turning tables
Recruiting, training and motivating staff
Staff performance management
Effective rostering of staff in line with business needs
Ensuring guest satisfaction through high quality service and good public relations
Maintaining high standards of quality control, hygiene and health and safety
Checking stock levels and ordering supplies
The Ideal CandidateAre you right for us?
Our Successful Assistant Manager will have;
Experience within a Food and Beverage environment
Supervisory experience will be a distinct advantage
Ability to deliver a consistently high standard of customer service in a busy environment.
A positive attitude towards work
Smart appearance
Ability to communicate at all levels
About The CompanyAre we right for you?
We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for
1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.
