Infrastructure Engineer (Microsoft 365) - 1 month contract - Bristol
My customer is looking for a Microsoft 365 Infrastructure Engineer to join our team, with a key focus on 3rd line support across a range of M365 technologies. You'll take charge of managing and troubleshooting escalated tickets while playing a pivotal role in ensuring smooth operations of the M365 ecosystem, as well as some key networking components.
The Infrastructure Engineer would be working in a hybrid (On prem and Cloud) environment
Key responsibilities for the Infrastructure Engineer
* Manage & resolve a backlog of outstanding tickets relating to Microsoft 365, Teams, Exchange Online, Mimecast, and Entra ID.
* Deliver 3rd line support for M365 services, addressing advanced issues and escalations.
* Experience working in hybrid (On premise and Cloud) environment
* Troubleshoot complex problems within Microsoft Teams , Exchange Online , and Mimecast .
* Strong experience with PowerShell
* Provide expert support in EntraID (Azure AD), ensuring seamless identity and access management.
* Handle network troubleshooting to identify and resolve connectivity issues impacting M365 services - LAN/WAN/Internet.
* Collaborate with internal teams and external vendors to enhance and optimize infrastructure performance.
The Infrastructure Engineer is required to work hybrid at least 2/3 days a week onsite in Bristol.
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