Crematorium Technician (Nights)Salary : £33,347.60 per annum, increasing to £36,379.20 per annum upon successful completion of the mandatory relevant training required of Crematorium Technician qualification (CTTS diploma).The Pure family is a group of Companies that specialises in Pure Cremation, and Pure Cremation Funeral Planning – we are very proud that our Company Pure Cremation Limited is one of the UK’s leading independent providers of direct cremations, and our Pure Funeral Planning Company was the bestselling provider of Funeral Plans in the UK in 2021.We have incredibly talented teams who provide the highest standard of care to our customers and their loved ones, and this isn’t just what we think…. it’s what our fantastic 15,000 customer 4.9* Trustpilot reviews think too.Due to our continued growth plans, we are looking to hire Crematorium Technicians to work at our purpose-built facility in Andover - Charlton Park Crematorium.The ideal applicant will ideally have experience of working in the funeral sector although this is not essential. This post will work on a 4 nights on, 4 nights off rota, 7pm to 7am including weekends and bank holidays. Flexibility is required to cover for annual leave and unexpected circumstances as part of a highly specialised team.The main purpose of this role is to successfully operate the crematory and committal areas in order to fulfil our service obligations to families and clients.Key Duties and Responsibilities:1. Cremations: Carry out the cremation process whilst adhering to all statutory legislation and non-statutory guidance notes. It is mandatory that all Cremation Technicians hold or be prepared to undertake a period of theoretical and practical training in order to obtain the necessary professional qualification demonstrating competency to oversee the cremation process. The CTTS is a nationally recognised BTEC qualification.2. Chapel Duties: Provide chapel attendant cover in both of our ceremonial spaces as required. Liaise with Officiants, Funeral Directors and most importantly the bereaved in a professional and empathetic manner, prepare the Ceremonial space for services, check service particulars, receive funerals and conduct appropriate identification procedures.3. Distribute Cremated Remains to Funeral Directors and families. Deal with all necessary administration relating to cremation, make entries in registers; compile stock reports; generate ash-holding reports for office action; On gaining the Crematorium Technicians Certificate of Proficiency, you may be required to provide day to day supervision of cremation activities including on site guidance and training to other employees as required. Assist with decorative wrapping of cremated remains ready for release to families and third party clients. To ensure that all personal effects and jewellery are prepared for return and that all audits are kept up to date relating to items in our care.4. Administration: Undertake day-to-day duties, including phone duties, taking service bookings; liaising with funeral directors, clergy and other service users; inputting of data onto specialised computer systems; production of daily reports and information; memorial advice and sales and producing cremation certificates and other associated administration where necessary.5. Mortuary Duties (cover): Receive the deceased from Funeral Directors and Pure Cremation's operations team, assist with encoffining, placing into cold rooms and preparations for cremation. Complying with the company's identification procedure; recording all interactions with the deceased using our bespoke IT system.The successful candidate will have:Experience of working within the funeral sector preferable but not essential.Excellent communication skills (both written and verbal)Used to working to, and adhering to at all times Company detailed policies, procedures, and health and safety requirementsAbility to problem solve, and work with minimal supervision.Acts at all times with integrity, respect, dignity, confidentiality, and professionalism.Resilient and able to work to tight deadlines, and within a pressured work environment.Must be able to work in a physically demanding role due to heavy, potentially dangerous machinery, and lifting and moving heavy loads.Used to working to and adhering to manual handling techniques, and manual handling requirements.Have an eye for detail and be able to work to a high level of accuracy and demonstrate exceptional communication skillsWillingness to commit to and successfully complete the mandatory CCTS BTEC qualification for Crematorium Technicians.Key Skills:Experience of keeping accurate recordsGood telephone manner and communication skillsWorking in accordance with detailed proceduresAbility to solve problemsWork with flexibility as part of a teamDelivering excellent Customer ServiceBenefits:PensionDeath in service benefitCash contribution health planA modern working environment with free on-site parking.A friendly and fun team who like working together and helping each other out.All appropriate PPE will be provided to enable safe working for staff.If you would like to be part of a fantastic, hardworking team in a very rewarding, rapidly growing business, then please apply, including a brief note with your application, explaining why you think you would be suited to this work and how you would benefit our business.Please note, we may need to undertake a vetting process through the Disclosure and Barring Service (DBS) or Disclosure Scotland on new employees, dependent on requirement. All gaps in your CV must be disclosed.
