Join our growing team at HCRG Care Group as an IT Project Support Officer!
In this role, you’ll support the mobilisation of IT services for a new health service in the Bath, Swindon, and Wiltshire (BSW) region. Working closely with the IT Project Manager and a skilled technical lead, you’ll manage documentation, coordinate schedules, organise meetings, and help track project activities to keep everything on course.
The ideal candidate is organised, detail-oriented, and ready to play a vital part in successful project delivery. If you’re ready to make a difference in a fast-growing environment, we’d love to hear from you!
This is a full-time Fixed-Term position until July 2025. This role involves regular travel across Bath, Swindon, and Wiltshire to support service mobilisation efforts. You’ll also be expected to attend team and service meetings face-to-face, as agreed with your manager.
A valid driving licence and the ability to drive are essential for this role, as you will be required to travel to sites both locally and nationally to support the needs of projects and the department.
Package DescriptionAs an IT Project Support Officer, you’ll play a key role as a valued member of our team at HCRG Care Group, receiving access to exclusive rewards and benefits including:
£28,000 -£32,000 with group pension (Fixed-Term until July 2025)
Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support – at locations across the country
Free tea, coffee and milk at your base location in Runcorn
Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission
Main ResponsibilitiesAs an IT Project Support Officer, you will assist the IT Project Manager by documenting project activities, decisions, and actions, as well as providing administrative support such as scheduling meetings, recording minutes, and tracking follow-up items. You'll also maintain accurate project documentation and records.
In this role, you will serve as a point of contact for internal and external queries, ensuring timely communication and supporting issue resolution. You will coordinate activities across departments with the technical lead, update risk logs, conduct basic risk assessments, manage project challenges, prepare reports, and maintain project guides and templates for knowledge sharing.
Additionally, you will support the IT Operations team by keeping procurement records, assisting with purchase orders, and ensuring compliance with organisational policies. You will collaborate with both IT and non-IT teams to enhance processes that improve project delivery and operational efficiency, and help create training materials and guides to promote knowledge sharing and support project activities.
Please see the attached job description for a full list of job responsibilities.
The Ideal CandidateThe ideal applicant will have:
Essential:
Degree level education or equivalent experience.
ILM Management qualification.
Business Analyst qualification (or in progress).
Prince2 Project Foundation level (or in progress).
Valid driving licence for travel.
Proficient in Microsoft Office.
Experience in tracking benefits and managing finances.
Proven team leadership and negotiation skills.
Ability to work independently.
Desirable:
Agile Practitioner qualification.
Benefits Realisation qualification.
Level 3 Award in Education & Training.
Understanding of clinical services.
Please see the attached job description for a full person specification.
About The CompanyWe change lives by transforming health and care.
Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
