Mortuary AttendantLocation: Knutsford40 hours per week.Salary £28,524.60 per annum.The Pure family is a group of Companies that specialises in Pure Cremation, and Pure Cremation Funeral Planning – we are very proud that our Company Pure Cremation Limited is one of the UK’s leading independent providers of direct cremations, and our Pure Funeral Planning Company was the bestselling provider of Funeral Plans in the UK in 2021.We have incredibly talented teams who provide the highest standard of care to our customers and their loved ones, and this isn’t just what we think…. it’s what our fantastic 21,000 customer 4.8* Trustpilot reviews think too.We have grown rapidly since 2015 and are now looking to recruit team members to the Mortuary Team, based at our modern purpose-built facility in Knutsford.The ideal applicant will ideally have experience of working in the funeral sector although this is not essential. This post will be Mon-Fri, with core hours 8.30-5.00, however this role requires flexibility to occasionally cover weekends and bank holidays, annual leave and unexpected circumstances, as part of a highly specialised team.The main purpose of the role is to facilitate our frontline mortuary care, receiving clients into our care facility in Knutsford. You will receive and “track” ashes into our care facility, before then “checking out” the ashes each evening ready for the Ashes Team to return to our client's families.The successful candidate will be responsible for:Ensuring our clients are placed in the correct size coffins.Ensuring that you allocate mortuary bays, using our bay allocation technology to register their exact resting locations.On receipt of a client into your care, ensure that you conduct all the necessary ID checksAccurately check legal paperwork and internal systemsCorrectly process all associated paperworkPreparation of clients for the cremation process, removing harmful implants, (ie pacemaker) and ensuring that you follow any special instructions given by the applicant in relation to personal effects and jewelleryPreparation of repatriated clients for cremation and to arrange disposal of the associated zinc lining in accordance with company policyCataloguing and recording all personal effects and jewellery and updating the mortuary register in line with company policyEnsuring that the mortuary is clean, safe and secure at all timesEnsuring that no un-authorised access is given to the mortuary areaEnsuring that all valuables are always kept safe and securePreparing and placing nameplates on coffins, where appropriate, for clients where families have selected an attended serviceLiaising and working closely with the Operations Manager Knutsford, to report the requirement for maintenance or repair of specialist equipment utilised in the mortuaryMonitoring and recording mortuary stock levels and will be responsible for reporting stock levels to the Operations Manager Knutsford.Ensure that appropriate clinical waste protocols are always followedYou will ensure that all personnel always working in and around the mortuary act with the upmost respect, ensuring also that company expectations relating to behaviours are followed.You will be responsible for receiving ashes (following the cremation) and ensuring that the tracking is completed and accurate at all times.You will be responsible for ensuring that Ashes to be returned are planned and laid out for the Ashes Return team in line with the company procedure.Key skills requirement:Ability to follow policies and procedures accuratelyAs the role will be working with the deceased, you will require a high level of empathy, professionalism and confidentiality.You must be resilient, with the role requiring a high level of emotional maturity.Accurate record keeperAbility to plan work and multitaskAbility to work to deadlinesA Team playerCommunication skillsYou will also be subject to a DBS (Criminal Records) check.You will be physically fit as the role is physically demanding, involving a degree of manual handling and prolonged periods of time being on your feet.Benefits:A modern working environmentA rapidly growing company with plenty of potential for future career and personal growth / development.Company Pension, Health Cash Plan, Life Assurance (upon successful completion of probation)A friendly and fun team who like working together and helping each other.30 Days Holiday Per yearAll gaps in your CV must be disclosed.We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
