Compass UK&I is a leading contract catering company dedicated to creating innovative and user-centric digital solutions.It’s an exciting time to join our digital team as we have developed an award-winning Omni Channel Digital Solution for food and drink ordering such as apps, kiosks and kitchen management systems and are at the forefront of deploying emerging technologies such as frictionless, AI tray scanning and robotics.We’re looking for an experienced Product Manager who can implement digital product management methodologies to help identify and develop new digital solutions and ensure both business and customer needs are met.The Digital Product Manager role will be accountable for development and delivery of the digital vision and strategy across all Compass sectors. Employing a range of product management methodologies to define and manage a prioritised roadmap, ensuring alignment to business vision & goals through stakeholder engagement and delivering a robust and relevant set of digital products. A large part of this role will be working with technology partners to ensure their products meet the needs of Compass UK&I.Responsibilities:Engage with internal and external stakeholders to form a complete view of business and customer requirementsDefine and manage the product roadmap, utilising the technology available both within Compass and supplied by our technology partnersDevelop strategies that align to Compass UK digital objectives and implement these strategies via the product roadmapBe the main UK contact for new digital technology partnersPerform market research to identify new technologies and ensure Compass has the right partners in placeOnboard new suppliers, taking them through a defined set of due diligence assessments and supporting the legal team as a subject matter expert when contracts are drawn upScope, document and submit digital strategy demand requests to the solution architect team for development and buildTake new solutions through the steps of identification, onboarding, trialling, stabilising and scalingManage the process of taking technology from new to BAUSupport new Sales and Retention bids by demonstrating the digital product both remotely and in personDevelop reports to monitor product health, ensuring KPIs are being met Take responsibility for managing and evaluating PoC technology and make recommendations for inclusion into product portfolioBring to life the digital strategy with ‘art of the possible’ showcases (mobile or fixed)Promote and market the digital strategy within Compass UK&I using Workplace and other relevant mediumsCollaborate effectively with architects, data teams and 3rd parties to launch new products/features - maximising re-use across Compass Sectors Experience required:Product management experience with technology solutions and innovationUser centric mentalityAbility to multi-task and maintain focusActively seek to further knowledge and skills and to improve personal performanceExcellent influence and persuasion skillsExcellent written and oral communication skillsHigh degree of emotional intelligence and listening skillMethodical & analytical approach to problem solvingPassionate about customer experienceProven success in senior business relationship managementReadily accept responsibility and use initiativeSelf-starter, driven to achieve results.Educated to degree level or equivalentExperience in product lifecycle managementPrevious vendor management experience ideally in a D&T environment or similar technology related roleProject delivery experience desirableBusiness analysis skills desirableWe ensure you\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:Contributory pension schemeGrow your career with our Career Pathways and MyLearning programmesQuick access for you and your immediate family to a Digital GP, and wider healthcare benefitsExclusive travel discounts with TUI, Expedia, Booking.com and many moreSave money on your food shop with discounts on Tesco, Sainsbury\'s, Morrisons and many moreUp to 44% off cinema tickets to enjoy your favourite blockbusterReceive Wow Points every time you spend and use them on a wide range of brandsUn-wind with us with free wellness, mindfulness and exercise classesYou can share all discounts and offers with your friends and families#REED
