About the RoleWorking for ESS as our Branch Assistant will require you to be a bit of an all-rounder who enjoys variety in their day.Our branches are often fast-paced; dealing with customers face to face, by phone and email, and processing orders and customer returns. Your role will be to help with all of this, so you could be on the counter dealing with customers, testing and carrying out inspections of our products, and occasionally delivering or collecting equipment from our customers.Key ResponsibilitiesBe the first point of contact for customers and colleagues alikeResponsible for appropriate branch presentationEnsure all kit is stored correctly and easily accessibleEnsure vehicles are always loaded safely and in line with company proceduresCarry out daily compliance and H&S checks, as directedAssist and attend stock takes as requiredCover deliveries and collections when essential to business demandsWhat We’re Looking ForYou enjoy meeting people and can demonstrate what great customer service looks likeA real team player with a genuine desire to helpComfortable working at pace in a busy environmentAn interest in tools/machinerySome basic knowledge of how equipment works and/or be keen to learn and widen your own expertiseBasic knowledge and understanding of safety in the workplaceFull driving licence with good knowledge of the local areaWhat We Can Offer YouCompetitive salarySalary sacrifice pension25 days holiday, plus bank holidaysAdditional holiday purchase schemeFree Tool HireLife Assurance cover 3x salaryShare save schemeEye care vouchersRecommend a friend schemeLearning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where requiredCycle to work schemeLong service recognitionMy Vp discounts – a variety of discounts and rewards on thousands of well-known brandsDiscounts on HP productsEE mobile contract discount offersGym discountsHealth Shield (discounted premiums on health care cash plan)Regit Assist 24/7 accident helpline – free joiningA Little Bit About UsESS (Equipment, Safety, and Services) is a leading specialist company in the UK, providing safety, survey, communications, and test & measurement equipment. With over 25 years of experience, we offer a comprehensive range of equipment, support services, and training solutions.As a potential employer, joining ESS means becoming part of a dynamic team in an exciting and rewarding work environment. We have established ourselves as a leader in the industry, delivering efficient solutions, exceptional customer support, and cutting-edge equipment.At ESS, we value employee growth and foster collaboration. We offer opportunities for personal and professional development, recognising and celebrating the skills and dedication of our team members.Experience a fulfilling career with ESS, where your contributions will make a meaningful impact. Join us today and be part of our mission to deliver outstanding equipment solutions and support services.Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.