Reporting to the Facilities and Property Manager in this interesting and varied role, you will be supporting the day- to-day operations of the Facilities & Property Management function of Facilities Services teams, providing high quality and timely support to the South-West HCRG Care Group’s clinical and non-clinical community service delivery locations. Within this role you will be:
Ensuring that the soft and hard services for clinical and non-clinical sites across the estate are maintained to a high standard.
Maintaining health and safety working practices.
Building and maintaining strong relationships with internal and external stakeholders, including colleagues and contractors. promoting and maintaining customer excellence at all times.
Routine interface with NHS Property Services (NHSPS) and other landlords & contractors on day to day matters to ensure our core Clinical estate is appropriately maintained and able to provide a comfortable and safe environment for inpatients and out-patients service users and colleagues.
Reporting on the performance of facilities services and statutory compliance, reporting to central and regional management teams.
Deputising for the Facilities and Property Manager, when required, supporting the effective delivery of the facilities services.
Base
This role will predominantly be based at St Martins Hospital, Bath. Some remote working may be possible following a period of induction and training.
Package DescriptionAs a Facilities Co – Ordinator, you’ll be part of our valued team at St Martins Hospital, Bath.
You will feel valued as a Facilities Co – Ordinator within HCRG Care Group, receiving access to exclusive rewards and benefits including:
A salary of £30,000 (depending on experience) with access to our group pension
Free tea and coffee at your base location
Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission
Main Responsibilities
Support the delivery of key Facilities and Property Management Services across our estate.
Management of facilities in line with organisational and NHS standards.
Assist the Facilities and Property Manager to ensure that all accommodation meets health & safety requirements
Assist with managing the FM Service Desk platform to optimise speed of service response, communication, and required actions through to successful completion.
Coordinate the procurement of quotes for proactive maintenance, ensuring best value, quality and time efficiency is met in completing works as required.
Maintain effective relationships with contractors ensuring capacity is available in response to any reactive works and successful completion of, to mitigate and minimise service disruption.
To complete all organisation provided statutory and mandatory training in line with company policy.
Supporting the estates team and business unit by carrying out any further duties discharged by or agreed by the Facilities and Property Manager
The Ideal Candidate
Essential
Experience working in Facilities Management
Working knowledge of the Health and Safety at Work act.
Excellent written and verbal communication skills.
Business acumen and commercial understanding.
Desirable
Healthcare environment, or other relevant public sector experience.
IWFM accredited qualification / membership.
Demonstratable Skills & qualities:
Strong interpersonal and relationship building.
Teamwork
Practical, innovative, and solutions oriented.
Procurement & negotiation.
Ability to successfully multitask and effectively manage time in an environment of changing priorities.
Confident decision making.
About The CompanyWe change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
