We are looking for a Bank Administrator to provide vital support to our mobilisation team by accurately inputting and managing data within clinical systems, setting up new users, booking appointments, and assisting with general administrative duties, contributing to the efficiency and success of HCRG Care Group’s operations.
The service this role is supporting is based in Surrey but we can support remote working for this role.
Package DescriptionAs well as the attractive hourly rates of pay, at HCRG Care Group you will benefit from:
Self-booking and access to all bank shifts! Staff are given access to all Bank shifts within their Business Unit and can self-book providing they meet the shift requirements.
Request a Duty – Staff can make shifts or Day Off requests prior to the creation of a roster up to six weeks in advance. This helps promote a better work life balance and allows for personal commitments to be met
HCRG Care Group is pleased to offer access to Wagestream - which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go.
Working in an environment focused on the highest clinical and quality standards
Opportunities to work in different areas and various different services to gain new knowledge and experience
Access to our Strive for Better networks, a national support and professional network made up of NHS professionals like you, giving you the chance to constantly develop industry-leading care and quality
Access to our free well-being service available 24/7/365 online and by telephone including; counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters
Free statutory and mandatory training, as well as access to a range of courses and e-learning to develop further skills and in-house opportunities continuing your professional development
Innovative forward-thinking culture with the opportunity to put forward your ideas to contribute to the way we work. You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service users
Rewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual “Ask our Executives” event, where you can submit questions to the board and hear updates regularly on company strategy and objectives
The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission
Main ResponsibilitiesThis list is intended to summarise the key responsibilities and is not intended to cover every task that may be required of the role:
Accurately input data into various systems, including setting up new users, adding caseloads, and booking appointments.
Assist with general administrative tasks such as taking meeting minutes and providing organisational support.
Manage multiple tasks simultaneously in a fast-paced environment while maintaining high accuracy and attention to detail
Please see the attached job description for a full list of job responsibilities.
The Ideal Candidate
Familiarity with clinical systems is highly desirable.
Proven experience as a Data Input Clerk, with a strong focus on accuracy and organisation.
Exceptional attention to detail and an eye for accuracy.
Strong organisational skills with the ability to multitask effectively
GCSE English and Maths, Grade C and above, or equivalent qualification
Experience within an administrative role or experience of working in a customer service environment
Excellent communication and interpersonal skills, both verbally and written, to all levels both internally and externally
Effectively prioritises and coordinates own work alongside work of others
Standard keyboard skills
Ability to use Microsoft Office packages
Work flexibly as part of a proactive team
Excellent time management skills
Ability to use initiative without close supervision
About The CompanyWe change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
