Our client, a reputable publicly listed IT services and solu6on provider with 50 years of successful business in Hong Kong and surrounding regions with their customers, partners and vendors in the region.
They are committed to become the most trustworthy and professional IT partner for their customers and aim to achieve the highest customer satisfaction by a process of continual innovation by leveraging our experience in infrastructure and security solutions. They ensure complete integration with customer deployments of cloud, mobile and data intelligence solutions.
Job Responsibilities:
* Requirement Analysis:
* Conduct requirement collection through effective communication with clients, vendors, and partners. Identify and explore client needs, collaborating closely with account managers to create a pipeline.
* Solution Development:
* Develop solutions and continuously monitor and enhance the application of these solutions based on client feedback and results.
* POC Support:
* Understand client needs for various application scenarios and create Proof of Concept (POC) plans based on client requirements. Provide POC implementation and providing necessary technical guidance and support.
* Technical Expertise:
* Provide technical support during sales process, addressing client inquiries and concerns. Preparing technical documentation and proposals for prospective customers.
Requirements:
* Bachelor's degree or equivalent work experience in Computer Science, Computer Engineering, Information Technology, or related field.
* 5+ years of relevant work experience in IT integration and application development.
* Strong understanding of software and hardware integration and possess technical skills related to application integration. Familiarity with software development life cycle. Knowledge of DevOps, Agile and cloud business solutions are also required.
* Exceptional customer service skills alongside strong written and verbal communication abilities.
* Excellent communication and presentation skills to explain technical concepts to stakeholders.
* Demonstrate a rigorous and detail-oriented work ethic, patience, a quick learning ability, and strong team organization and collaboration skills.
* Good communication of both written and spoken English and Chinese (Cantonese and Mandarin).
