Drive business success, and your career.
At Sodexo, we’re passionate about driving innovation, ensuring operational excellence, and making a meaningful impact for our clients, colleagues and employees. To lead on this, we are currently seeking an experienced and dynamic Strategic Account Director. Play a crucial role in collaborating with our industry-leading pharmaceutical client in maintaining safe, compliant, and efficient environments and exemplary facilities services.
In this role, you will champion Sodexo’s values and a commitment to innovation by overseeing the performance of various facilities and locations, enhancing quality and safety standards, and supporting our Vested contract model. You'll work closely with technical industry experts, and enable continuous improvement in compliance and service delivery.
About the role:
Lead and inspire the operational team to consistently meet Key Performance Indicators (KPIs) and contractual commitments
Direct and embed contract governance; driving safety, compliance and audit readiness across the account for both Hard FM (including GMP) and Soft FM services
Develop and hold ownership of the accounts strategic projects regarding people, processes, improvement and growth
Drive client and stakeholder satisfaction by fostering strong, long-term relationships and identifying new business opportunities
To inspire and coach as a visible leader on-site, empowering management to lead with Sodexo's values and engagement principles
Enhance financial performance, ensuring effective budget management and productivity improvements
Promote a culture of safety, adopting Sodexo's Zero Harm Mindset and acting as an ambassador of Sodexo's mission, ethos and values
About you:
Experience in the strategic management and delivery of pharmaceutical (or similar) facilities services, across both Hard FM and Soft FM.
Degree or equivalent qualification in Engineering, Building, or Building Services including expertise in CAFM and compliance management
Proven experience managing P&L accounts of £10m+ and leading multi-site, multi-service operations including technical, industrial and hospitality offers
Ability to interpret and utilise complex and varied financial and commercial information
A proactive and solution-focused mindset
An ability to thrive in a fast-paced, dynamic environment
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
Unlimited access to an online platform offering mental health and wellbeing support.
An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
Access to a 24hr virtual GP Service
The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
Save for your future by becoming a member of the Mercer Aspire Pension Plan
Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
Ready to be part of something greater?
Friendly customers. Vibrant communities. Exciting careers.
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
Package DescriptionStrategic Account Director
No fixed place of work
Macclesfield and Cambridge based operations
Monday to Friday
Full time
Competitive Salary with Excellent Benefits
Car allowance
Opportunities for professional growth and development
About The CompanyAbout Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Click here to read more about what we do to promote an inclusive culture.
