We are looking for a Senior Referral Clinician, who will work within the Single Point of Access team at HCRG Care Group, working as part of a skill-mixed team, ensuring a high standard of service delivery.
As a Senior Referral Clinician you will be responsible for the digital screening of referrals to ensure effective prioritisation, safety, and accuracy. This involves making clinical decisions regarding the eligibility for access to services, applying a “no wrong door” approach to ensure inclusivity and seamless care pathways.
The role focuses on managing complex referrals, including those involving safeguarding concerns and intricate health needs, ensuring a robust and safe response to the needs of children and families.
The successful candidate will bring clinical expertise and substantial experience in children’s health and development.
As a Senior Referral Clinician you will clinically supervise and inspire the team to pursue excellence in care delivery, while providing clinical guidance and day-to-day leadership to uphold the quality and safety of services.
Base
The Single Point of Access function supports our Surrey-wide service, and you will be based at one of our Office Hubs across Surrey with the opportunity for hybrid working.
HCRG Care Group is a flexible-first employer, whilst you will have an office base, our teams are agile and work in flexible/hybrid arrangements.
Package DescriptionAs a Senior Referral Clinician, you will feel valued receiving access to exclusive rewards and benefits including:
Band 6 salary with NHS Pension and full Agenda for Change terms and conditions
Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
The pride of working for an organisation committed to the highest clinical and quality standards: with majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission
Main ResponsibilitiesThis list is intended to summarise the key responsibilities and is not intended to cover every task that may be required of the role:
Making clinical decisions on referrals about the eligibility for access to services.
Use Clinical expertise to triage referrals to the appropriate services • Be able to liaise with services regarding referrals.
Have telephone conversations with parents, referrers and other partners in order to offer advice and guidance within your professional boundaries.
Support the team in service development and transformation.
Be aware of the continuous service changes and be able to apply these daily.
Discuss appropriate care pathways with referrers and families to understand their current needs, expectations of the service and to ensure utilisation of the most appropriate service.
Support clinical and day-to day leadership of the team including induction and development of new colleagues
Please see the attached job description for a full list of job responsibilities.
The Ideal CandidateEssential
A qualified Nurse or Allied Health Professional e.g. RCN, SCPHN, SLT, OT, Physio or equivalent, and clinical registration with a recognised professional body (e.g. NMC, HCPC)
Postgraduate/post-qualification experience working with Children and Young People for minimum of 3 years
Excellent communication skills, able to communicate with families, young people and other professionals verbally and in writing.
Exceptional clinical risk assessment and management skills. A sound understanding of current evidence and best practice in child health and care.
Desirable
1 year minimum experience of providing clinical supervision to others
Experience of working as a senior member of an MDT
A positive, motivated and passionatabout providing a high quality holistic approach to referral management.
Please see attached Job Description for full Personal Specification.
About The CompanyWe change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
