Job Title - NSC General ManagerLocation - TamworthWorking hours - Mon - Fri, 07.30-16.00Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant andsupport services – everything for every job!Job DetailsAs an NSC General Manager you will assume overall responsibility for the delivery and operational processes within the National Service Centre (NSC), driving lean operational efficiencies across all areas in support of the wider Speedy business objectives and targets. You will be joining the team at an exciting time, helping to continue our growth and delivering first class customer service.Responsible for:· Driving network fulfilment and engineering productivity ensuring the hire network is stocked to target, ensuring assets are delivered on time, to the correct location, to the highest quality standard, from the supply chain through to Customer delivery.· Daily, monthly and annual asset programming control to ensure satisfaction of internal customers· Develop a high performing and engaged team through effective recruitment, onboarding, continued coaching and development, performance management, and retention.· Develop the Company’s people capability and talent pool aligned to business goals, including the identification and development of Speedy’s future leaders through succession planning and PDR’s all-in accordance with Speedy Career Line of sight.· Implementation of highly effective Logistic and warehouse function supporting the flow and distribution of assets nationally, regionally and throughout the Speedy network.· Ensure that the supporting workshop asset servicing activities meet all demands for Test and Run and Repair/Service creating the correct levels of asset availability· Implementation and enhancement of all asset tracking and IS systems across the NSC.· Activities delivered at or by the NSC are fully compliant with current Health, Safety and Environmental legislation.· Facilities are serviced, maintained and function to the highest possible standard with adequate security measures in place to protect the People and Assets.· Financial and managerial reporting to include people, assets and processes. Supplemented through cost control and diligence, demonstrating adherence to all Speedy governance requirements· Establish strong working relationships with direct reports, key stakeholders, and senior sponsors· The design, implementation and delivery of NSC continuous improvement strategies.The ideal candidate will have:· Multi Site Management experience, Engineering, Asset, Warehousing and Transport knowledge· Exceptional leadership, team development and people management skills· Experience of process optimisation in a logistics/warehousing environment with multiple product classes· Strong relationship building, coaching, motivation and influencing skills.· Direction of operational activities, asset programming and service delivery in a complex environment.· Technical control and management of a workshop environment· A thorough understanding of Lean methodologies and implementation experience in delivering world class service excellence· Drive and determination to develop a culture of trust, continuous improvement, such as green initiatives and self-management, delivering year on year operational improvement· Labour planning and employee engagement skills to ensure productivity.· Experience of managing multi shift work patternsAbility to support your business unit/team to deliver our ESG Strategy – Decade to Deliver.Desirable:· Complex regional operations management experience.· Negotiation skills and commercial acumen· Good working knowledge of employment related policies and procedures, including transport legislation.· Experience of specialist plant, power, engineering and construction businesses· Monitoring of NSC operational performance, quality metrics and standards improvement· IOSH and NEBOSH qualifiedWhat we offer:Monthly cash car allowance or company carDiscretionary bonus schemeHealth CoverLife assurancePension Scheme26 days holiday (plus bank holidays)Free onsite parkingCanteen facilities95% discount across the Speedy brand.My Staff Shop: discounts and offers for shopping etc. across many suppliers.Green Commute Initiative: Work scheme for cyclingPAM– Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management.Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.Please be aware that some roles withinThe Speedy Group UK&I may require a DBS, Credit or Security Clearance Check.The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.Link below to our policies in line with our ESG Governance.https://www.speedyservices.com/esg/governanceAll applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
