Facilities Account Manager - MidlandsUp to £60,000 per annum, depending on experience Role will require regular National travel. Integrated facilities management services with a purpose.We’re here to make workplaces better, cultivating working environments that energise, inspire and attract talent across all sectors. Our ‘people and planet first’ approach prioritises the aspects of FM that make the biggest operational impact, affording businesses more time to focus on what truly matters. Service lines include: catering, cleaning, security and hard services.Key Responsibilities include but not limited to:Ensure statutory compliance across the contractTo lead and develop a team of managers to provide exceptional service to our clients in line with the contractual SLA’s and KPI’s.Manage client and contractual relationships in a commercial manner ensuring compliance and company policies are adhered to.Drive support service solutions that exceed customer requirements whilst delivering key financial targets and contract specification Review business performance and ensure delivery of key financial targets in line with management and performance reporting.Development and management of labour strategy in line with contract specificationsDelivery of all HSE requirements both legislatively and contractuallyMonitor and measure contractual and internal KPI’s, identify and develop continuous improvementsManagement and development of client relationships / Stakeholder engagementAchievement of financial budgetsDevelop and maintain strategy for growth and retentionSupport the sales team to develop financially sound bids and proposals and sign off final agreementsPrepare and deliver monthly, quarterly and annual client briefing packs on performanceAbout You: Essential3+ years senior management experience in a Facilities Management roleExperience of managing hard and soft services, inc. contract catering deliveryAbility to build and develop relationships with senior stakeholders.Demonstrable financial acumen Have a proven track record of client / customer satisfactionDriving License required due to nature of the roleNon-frontline SIA licence holder (or able to qualify)We ensure you\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:Financial wellbeing programme and preferred rates on salary finance productsAviva Digicare – Free annual healthcare check Medicash – Discounted health cash plan providing cash back on a range of medical treatments including Dental, Optical and Consultant appointments for you and your family. Pension scheme and Life Assurance Employee Assistance Programme Holiday purchase scheme Sharebuy Scheme Recognition awards including Be a Star peer recognition and Long Service AwardsEmployee networks created and led by employees for employees Exclusive Benefits & Wellbeing site (Perks at Work) Entertainment, Health & Wellbeing and Travel discountsShopping discounts – Save up to 15%at high street and online stores by purchasing Shopping CardsVodaphone discounts On-going training & development and career pathwaysYour workplace, but better. Whether you’re a cleaning operative, security specialist or part of our chef brigade, we work together as a cohesive team with a shared focus – to deliver great service and a seamless experience for our clients. In return, we’ll support, coach and guide you as an individual so you can truly shine, whatever your role. Explore our current opportunities today and unlock your full potential!Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive, because diversity is our strength!
