We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health & Complex Needs care, and Criminal Justice. Our mission is to empower individuals to rebuild their lives and achieve independence.The service you will work in….Highbury Grove Recovery House (HGRH) is a recovery focused and psychologically informed 12 bed residential house where adult residents of Islington and Camden can stay for up to 14 days, if they are experiencing a mental health crisis. During their stay residents can expect high quality, non-clinical support from trained Recovery Workers and Re-settlement and Re-integration workers to reduce their crisis and make plans to avoid future crisis, using a range of interventions including 1-1 support, safety plans, wellness & recovery action plans and social prescribing. Re-settlement and Re-integration Workers support the people using the service link in with statutory and other voluntary sector providers and access the local community. You will support individuals throughout their stay by carrying out support and interventions in line with organizational values and the ethos of recovery and co-production, as well as in line with policies and procedures.A day in this role looks like….As a Recovery Worker at Hestia, you will play a crucial role in our Highbury Grove Recovery House. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.A day will never look the same and some of the things you can expect to do/be responsible for are:To co-produce the delivery of the HGRH with current and former clients and to support them to engage in local peer led activities, Hestia's overarching Better Lives Forum, and other local user groups, as appropriateTo take part in effective consultation with individual clients and groups of clients, both about local delivery and development and about organisational policy and proceduresTo maintain accurate records of customer contact, support and interventions provided and any outcomes.To maintain all other records relating to the upkeep and maintenance of the service, including building health and safety checks. This includes electronic based records.To liaise with other providers of support and / or treatment to the clients, in line with Information Governance Protocols, to provide multi-agency support.To liaise with the Team Leader and Service Manager to ensure the prompt reporting of any building or furniture defects which require repair.To take part in promoting and developing the service standards of the organisationTo have knowledge of and follow relevant legislation, policies and proceduresTo carry out other duties as may be reasonably required by senior staffWhy Hestia?Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while makin
g a lasting impact on the lives of those we serve.We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:Demonstrable experience of supporting people with mental health and complex needsA strong understanding of Recovery approaches and co-production incl. knowledge of issues affecting those individualsThe ability to create and deliver activities with clients which help them reduce anxieties, develop their confidence and self-esteem and help them to plan for a self-defined recovery journey.The ability to keep and transpose all monitoring requirements into workbooks for internal analysis and reporting to funders.The motivation to maintain consistently high delivery standards and service user standards, even when faced with unpredictable behavior and potentially challenging situation.Knowledge of wider legislation to support people in a MH crisis including welfare reform, the Care Act, Housing pathwaysAbility to engage clients in assessments and to co-produce, implement, record, review and audit support and safety assessment planGood knowledge of MS Office systems, able to use computer systems including case management systemsUnderstanding of basic buildings safety issues, and what constitutes a repairExcellent stakeholder relationships buildingExcellent level of spoken and written EnglishAbility to work flexibly, specifically out of hours working during the evening, weekends / bank holidaysAbility to complete and record accurate
financial transactions.Our commitment to Equality, Diversity, and InclusionOur services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.We are a disability confident employerHestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.Safeguarding StatementHestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.Important Information for CandidatesIf your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
