0 Develop and maintain partnerships with Supply Chain, ERP Finance and stakeholders. Demonstrate ERP technology’s role in achieving Card Factory’s objectives. Favor standard system configurations to enhance efficiency. Execute necessary configuration updates for optimal system performance. Support teams through testing phases, training, and troubleshooting. Design, evaluate, and refine functional workflows and testing procedures. Streamline operations and minimize external dependencies through internal tools. Drive innovation in system building, customisation, and configuration. Ensure comprehensive support throughout the system’s lifecycle. Efficiently address complex support queries within agreed service parameters. Communicate ERP updates and insights with IT departments and governance bodies. Recommend strategic practices for process and system optimisation. Retail sector Business Systems Architect. Desirable: Supply chain ERP, ERP project involvement, change management. Excellent communication, analytical, and problem-solving. Desirable: Development experience. Bachelor’s in Computer Science/related field. Strong experience in BSA or related role. Adapts to fast-paced, multitasking environments. Systematic problem resolution, strong prioritization. Team-oriented, self-motivated, results-driven. Detail-oriented, independent, and collaborative.
