Signs Shop Manager
The Role:
This role will be responsible for the day-to-day operational running of the warehouse and sign manufacturing business. Managing the respective teams ensuring all tasks are completed efficiently and safely, leading to an improved customer journey.
To follow up on all issues and queries using the correct procedures.
Key Responsibilities:
Sign Manufacturing
Manage the workload and production schedules for sign manufacture.
Provide lead times to the Sales Team as requested.
Manage the manufacture of all customer orders, ensure they are allocated to the correct team member and are picked and packed for agreed delivery dates.
Complete routine checks on customer orders picked for accuracy and correct packing methods.
Accountable for monitoring stock requirements, working with the Systems Team and Management to agree future stock levels ensuring fast moving products are available.
Identify, monitor, and reduce waste in all activities.
Ensure the artwork process is followed and all specials are manufactured as per approved artwork documentation.
Monitor machine maintenance and have an awareness of scheduled service dates and what to do when machines breakdown; call out suppliers, regular parts required.
Ensure all manufacturing processes are carried out using the most efficient method of manufacturer dependent upon quality and quantity required.
Warehouse Operations
Supervise the picking of all customer orders, ensure they are allocated to the correct team member and are picked, packed and allocated to the correct delivery bays for agreed delivery dates.
Complete routine checks on customer orders picked for accuracy and correct packing methods.
Monitor the goods received bay for supplier orders received, stock must be moved to the allocated warehouse location in a timeley manner.
Utilise all operational staff to meet the demands within each department, to include annual leave, sick/absence and increased work load.
Complete back to work interviews following sick leave.
Responsible for the security of all company assets within the warehouse.
Safe loading of vehicles in the yard, relating to both directly employed colleagues and external hauliers.
Team Leadership and Management
Lead weekly production meetings and schedule regular team meetings with operational staff to discuss areas for improvement, training needs and general feedback.
Deliver weekly 3 pillar forum along with other team leaders and management
Promote the positive intervention procedure and contribute to numbers.
Utilise all operational staff to meet the demands within the department, including annual leave, sick/absence, and increased workload.
Complete back to work interviews following sick leave.
Attend Business Reviews and other appropriate meetings as required.
Monitor daily and weekly reporting provided by the Systems team.
Monitor time keeping
Quality
Fully accountable for the quality and accuracy of all signs manufactured and goods picked for customer orders.
Ensure all orders are quality checked before dispatch as per process.
Identify areas for improvement for products, processes, and service to customers.
Provide full support to the Sales Team and Management for complaints received.
Collate Positive Interventions within the department and close out where possible.
Maintain good communication with Team Leaders, Supervisor and Management team at all times. Accountable for house-keeping within the department, making sure all work areas are tidy and relevant inspections are completed when required.
Responsible for house keeping within the depot, making sure all work areas are tidy and relevant rack inspections are completed when required.
HSEQ
Responsible for HSEQ standards for your relevant business unit, managing compliance in all areas, Production, review and authorising of all RAMS and SSOW
Responsible for ensuring that the organisation meets all agreed health and safety legislation and objectives that are appropriate for your area of management to include risk mitigation and that control measures are in place.
Responsible for risk assessment creation, review, monitoring ensuring all tasks are covered including activities outside normal working protocols.
Attend HSEQ meetings with operational teams, ensuring all issues are documented and actioned.
Provide consistent and accurate HSE advice to the team, Identifying any gaps in skills.
Complete timely investigations for all accidents and incidents, keeping relevant management up to date on progress following the BCS HSEQ reporting structure. Identify root cause and communicate closure as required.
Support in the Production and communication of safety alerts following incidents to promote learning and prevention.
Support the communication/Delivery of monthly TBT themes.
Set an example for team members of commitment to health and safety activities.
Support HSEQ advisor to comply with our environmental requirements and share best practice.
Support wider HSEQ team on environmental and Quality matters. This includes supporting the preparation for external audits including ISO14001, ISO50001
Support our long-term Carbon strategy linked to our Be Sustainable Be Green Plan
Support with the development and delivery of internal environmental and Quality training.
Identify environmental/Quality good practice for inclusion in Company communications.
Monitor and review environmental/Quality performance data to drive improvements.
Undertake joint site inspections and audits with the wider Regional HSEQ Team members.
Support the Head of Business unit & the wider team during incident investigations to maximise lessons learnt and implement improvements.
Key measures & targets:
Stock errors and adjustments.
Complaints
Quality of product.
Stock accuracy.
Manufacturing output.
Positive Intervention Reporting.
Key relationships:
Head of Hire & Sales
Signs and Supplies supervisor
Signs Team leaders
Warehouse Team Leaders
Sales Team
Operations Manager
Person Specification:
The successful candidate is likely to meet all the following criteria:
Essential
Previous experience of managing either a warehouse operation or manufacturing operation.
Commercially aware
Computer literate
Attention to detail and ability to follow procedures.
Desirable
Product/ Industry knowledge
Full UK Driving License
Benefits:
As well as offering a competitive salary, remuneration for this role includes a range of benefits:
5% company pension contribution
Life Assurance at 2 x annual salary
Private medical cover
Permanent health cover
Company profit share scheme
Company car or car allowance (dependent on position)
Career development and ongoing training
Staff referral scheme
25 days annual leave with additional loyalty days (full-time equivalent)
Volunteering scheme
About BCS Group:
BCS Group, a subsidiary of Barhale Holdings Plc, is a privately-owned company. We are a leading supplier of safety and construction products and services that has depots in both the Midlands and Scotland. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered direct via our own dedicated transport fleet or those of our partners.
Manufacturing: Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs and bespoke steel fabrication/installation which includes foot bridges, walkways, flooring, guardrails, ladders and tunnelling products.
Extensive Stock Range: Distributor of leading industry brands in PPE & clothing, traffic management, safety & lifting and site equipment products. These include Bollé, Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dräger, Ridgegear, and Plant Nappy.
Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment which along with our fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in maintenance, calibration and inspection of a full range of specialist safety & lifting equipment.
Our People: With a direct work force philosophy, the company culture is driven by our core values, which describes how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management.
Triple Accreditation: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner.
How to apply:
Please send your current CV and covering email outlining your suitability for the role and quoting the reference number to careers@barhale.co.uk.
We are an equal opportunities employer. We are determined that no job applicant or employee receives less favourable treatment on the grounds of sex, pregnancy or maternity, gender re-assignment, sexual orientation, religion or belief, marriage or civil partnership, age, race or disability. All information will remain confidential to Barhale and will be handled in accordance with the requirements of the Data Protection Act.
