Do you possess enthusiasm, a strong work ethic, and flexibility? Are you seeking a dynamic leadership role in the financial sector that involves direct interaction with people?
Are you an expert in Welfare Benefits, Finance, or Customer Service?
Do you have proven experience in managing and leading people?
Do you have a background in Financial Assessments within Social Care, or are you interested in gaining experience in this field?
We are excited to invite you to apply for the Financial Assessment Team Leader position within our Adult Social Care Financial Assessments Team.
Our benefitsWe offer a wide range of benefits to our employees, these include:
Generous annual leave entitlement starting at 28 days annual leave per year, 29 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.
Cycle to Work scheme.
Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.
Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
Car Lease scheme
Professional subscriptions / registration - if your job description requires that you are registered with or are a member of a professional body, WNC will pay for your professional subscription or membership fees
Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
Ongoing training and development opportunities.
A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).
Our West Ways of Working – We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.
Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.
What will you be doing?This position is based in Angel Square, Northampton. However, it offers flexible working arrangements, including remote work, office days, and service user home visits, as managed by the financial assessment team.
About Financial Assessments
Individuals receiving Adult Social Care might need to contribute financially based on their capital and income. This contribution is determined through a means-tested financial assessment, which is handled by the Financial Assessment Team.
Financial Assessment Officers assist service users (or their representatives) with completing the financial assessment form and ensure they understand the process.
The team manages their financial assessment caseloads and determines any required financial contributions in line with policies and legislation.
The responsibilities of the Team Leader will include, overseeing the financial assessment workflow for the service in a professional, customer-centric, and efficient way, leveraging a combination of people, processes, and technology.
About youThe role of the Team Leader will include:
Exhibiting expert knowledge of financial assessment policies and legislation, ensuring the team's compliance with their work
Proven experience in supervising, coaching, and mentoring less experienced colleagues and team members to help achieve both individual and team performance and development goals.
Providing daily line management for direct reports, with a focus on developing, appraising, and rewarding team members, as well as boosting morale, training, and performance.
Responding to and resolve complex requests and queries
Pinpoint areas within the service that could benefit from enhancements and make recommendations to boost efficiency, revenue, and customer experience.
If you possess the experience, skills, attributes, and motivation to join our team, we are eager to hear from you.
About usWe're a new council, following one of the largest shake-ups in local government reform in recent history. As a new authority, we're embarking on an exciting journey to deliver exceptional services for our residents, customers and communities.
Our vision at West Northamptonshire Council is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.
Hear more from Anna Earnshaw, our Chief Executive, about working for West Northants Council: https://youtu.be/lV0EfeUF4aU
At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.
When potential is unlocked, talent thrives.
Choose a career that offers you a true sense of achievement, fills you with pride and challenges you in a positive way, every day.
West Northants Council, where careers thrive.
Should you require the Job Description in another format or language, please contact: Careers@westnorthants.gov.uk
