We ensure you\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:Free mealsContributory pension schemeGrow your career with our Career Pathways and MyLearning programmesQuick access for you and your immediate family to a Digital GP, and wider healthcare benefitsExclusive travel discounts with TUI, Expedia, Booking.com and many moreSave money on your food shop with discounts on Tesco, Sainsbury\'s, Morrisons and many moreUp to 44% off cinema tickets to enjoy your favourite blockbusterReceive cash rewards every time you spend and use them on a wide range of brandsUn-wind with us with free wellness, mindfulness and exercise classesYou can share all discounts and offers with your friends and familiesWe are looking for enthusiastic and dedicated Conference & Event Supervisor ready to work at one of the unique venues in London. We are on the hunt for the person with excellent customer service and leadership skills to help with all of our catering and hospitality.As an Conference & Event Supervisor you will be responsible for coordinating the conference and events for the venue. Conducting showrounds and meeting customers. Proactively upselling the facilities and always aiming to meet customer needs and exceed customer expectations. Could you bring your spark to Restaurant Associates? Here\'s what you need to know before applying:Key responsibilitiesTo be polite, professional and friendly at all times with customers, clients and colleagues To ensure the highest level of customer care is adhered to at all times To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations Understand and deliver all contractual terms Support your line manager in the effective liaison with the client to ensure the continual development of the partnership Action plans are completed following client satisfaction surveys Promote the unit and act as a Compass Advocate at all time To actively gain customer feedback, passing information gained onto your line manager. To make sure you are aware of, and meet the legal and Company requirements for fire, safety, health and hygiene To report health and safety issues to your line manager, including all accidents and near misses To promote good safety habits and methods of work To assist in the preparation of hospitality as required To always look out for opportunities to develop our service As part of our commitment for continuous improvement and innovation, all colleagues are encouraged to seek ways to improve work activities and promote efficiency Ideal candidateIs passionate about delivering a world class service to our clients and customersAble to work as a team but also willing to act on their own initiative Acts with honesty and integrityGood communication skills Able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, H&SCustomer service focused Team player and can-do attitude Takes pride in personal appearance and hygieneSelf motivated and able to use own initiative Ability to work under pressure whilst maintaining a positive attitudeAbout UsPart of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK\'s leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.Job Reference: com/3001/90345001/52712149/SU #RA VenuesCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
