You’ll keep things running. We’ll fast track your career.
Energize your career as an Audio Visual Operative in Stevenage, SG1 2NY. With Sodexo, operational excellence starts with you. You'll amp up the maintenance and development of our corporate facilities electrical systems. Put the spark back into your career. Learn, grow and thrive.
What you’ll do:
Manage and maintain all meeting rooms and events (from an AV perspective and also from a conferencing and customer support perspective)
Act as a point of liaison for customers in respect of non-standard meetings/events and the services they require. This may include, but not be limited to, signage, space/configuration advice, liaison with other service partners (e.g. catering) in the planning stage of meetings
To provide technical and operational advice and guidance to Facilities Operatives in respect of basic room checks.
Proactively monitor the room booking system to identify and approach customers to provide assistance
Ensure rooms are correctly set-up prior to meetings and all room equipment across the site is working.
Ensure all glance panels are working and meetings for the day are showing.
Management of site notice boards and communication areas in line with customer requests.
Carry out and complete any Helpdesk requests within the set time frames escalating to line management for support as required.
To provide technical AV advice and support to customers for all events run at site.
Demonstrate a high standard of personal hygiene, appearance, ensuring the company uniform issued is worn at all times
Work at other sites if required.
Assist with editing and recording facitilies as and when required.
What you bring:
Strong customer services skills and experience
Previous experience in an AV or technical role
Strong team player within a high quality customer service operation
Knowledge and awareness of the Facilities Industry
Be self motivated and work under pressure to balance conflicting deadlines is essential
Communicate effectively with a wide range of customers and multi-service team service personnel to achieve results
Ideally knowledge and experience of working in an environment supporting multi site large events where technology is routinely used
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
Unlimited access to an online platform offering mental health and wellbeing support.
An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
Access to a 24hr virtual GP Service
The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
Save for your future by becoming a member of the Legal and General Pension Plan
Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
Ready to be part of something greater? Apply today and start your journey with Sodexo!
We make careers happen.
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
Package DescriptionAV Technician/Conferencing Operative
Monday - Friday
0700 to 1500 and 0900 to 1700
37.5 hours per week
£12.80 per hour + Sodexo benefits
On Site Gym access
Shuttle bus to and from Stevenage railway station
Store Discounts available
Onsite Restaurant Discounts
About The CompanyAbout Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Click here to read more about what we do to promote an inclusive culture.
