Deputy Accounts Director – London-BasedLocation: London (with national travel)Salary: Up to £65,000 per annum (dependent on experience)We’re looking for a Deputy Accounts Director to oversee multi-site delivery of Hard and Soft Services, ensuring exceptional client relationships and contractual compliance. Due to the geographical spread of contracts, candidates should be based in the London area.What You’ll Do:As a Deputy Accounts Director, you’ll lead a large team to deliver outstanding service across multiple sites. Your role will focus on driving business performance, fostering a service-led culture, and ensuring operational excellence. Working closely with the Operations Director and your peers, you’ll champion innovation, efficiency, and growth.Your key responsibilities include:Financial Management – Overseeing contracts to ensure they meet budgets and performance targets.Quality & Compliance – Maintaining the highest safety and regulatory standards.Innovation & Growth – Identifying opportunities for service improvement and business expansion.Sales & Retention – Supporting bids, proposals, and business retention strategies.People Leadership – Collaborating with your HRBP to develop strong teams, coaching managers, and fostering career growth.Client Relations – Building and maintaining strong stakeholder relationships.Service Excellence – Ensuring consistency and high-quality service delivery across all operations.What We’re Looking For:Essential:At least 3 years’ experience in multi-site contract management within the Facilities Management (FM) industry.Proven expertise in managing both Hard & Soft Services.Strong stakeholder management skills, with a track record of client satisfaction.Commercial awareness and financial acumen.Experience in business growth and retention.Full UK driving licence.Non-Frontline SIA Licence (current or previously held).IOSH and/or NEBOSH accreditation (or working towards).Desirable:Experience managing catering services within contracts.If you’re a dynamic leader with a passion for service excellence, innovation, and team development, we’d love to hear from you!About Us:Integrated facilities management services with a purpose. We’re here to make workplaces better, cultivating working environments that energise, inspire and attract talent across all sectors. Our ‘people and planet first’ approach prioritises the aspects of FM that make the biggest operational impact, affording businesses more time to focus on what truly matters. We ensure you\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:Discretionary BonusElectric company car or car allowance27 days holiday plus bank holidaysBUPA Private healthcare for single, married or family as requiredFinancial wellbeing programme and preferred rates on salary finance productsAviva Digicare – Free annual healthcare check Medicash – Discounted health cash plan providing cash back on a range of medical treatments including Dental, Optical and Consultant appointments for you and your family. Pension scheme and Life Assurance Employee Assistance Programme Holiday purchase scheme Sharebuy Scheme Recognition awards including Be a Star peer recognition and Long Service AwardsEmployee networks created and led by employees for employees Exclusive Benefits & Wellbeing site (Perks at Work) Entertainment, Health &Wellbeing and Travel discountsShopping discounts – Save up to 15%at high street and online stores by purchasing Shopping CardsVodaphone discounts On-going training & development and career pathwaysYour workplace, but better. Whether you’re a cleaning operative, security specialist or part of our chef brigade, we work together as a cohesive team with a shared focus – to deliver great service and a seamless experience for our clients. In return, we’ll support, coach and guide you as an individual so you can truly shine, whatever your role. Explore our current opportunities today and unlock your full potential!Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone\'s talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.
