We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.Coventry City Council’s ICT & Digital service is a busy, vibrant and innovative service responsible for delivering key enabling and transformational services for the wider organisation, city and external partners.In a nutshell we provide the organisation with the digital technology, be that laptops or systems, to enable people to do their jobs in a modern and efficient way. We support over 5500 corporate users and their PC’s, roughly 400 servers (the machines that run our corporate systems), roughly 300 systems and all the relevant infrastructure components that make all the above work and remain secure. In addition to this we offer ICT support services to a significant number of school staff.Our work spreads beyond the Council and to the wider City and region through our Digital Coventry strategy. This is a strategy which looks outside of the organisation and to how Digital technology and innovation promotes Coventry as a place to live, learn, work, innovate and do business. This strategy is directly linked with the Council Plan and supports many of the vision statements aligned with “Globally connected”, “Locally committed” and “Delivering our priorities”.If you think Digital and local government might be a bit “old school”, think again. Innovation is at the heart of everything we do and, as a service, we are currently working on programmes of activity which include 5G, Artificial Intelligence, Augmented Reality, Virtual Reality, ChatBots, Process Automation, Connected Autonomous Vehicles…..the list goes on.We are part of the national LocalGov Digital movement that has the aim to aid the delivery of better, cheaper local services by councils across the country, through the re-design of services around the capabilities the internet and digital technology provide.Our ValuesIn line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.Our Values are:Open and fair: We are fair, open, and transparent.Nurture and develop: We help and encourage everyone to be their best and do their best.Engage and empower: We talk and listen to others, working together as one.Create and innovate: We embrace new ways of working to continuously improve.Own and be accountable: We work together to deliver the best services for our residents.Value and respect: We put diversity and inclusion at the heart of all we do.What is the job role?Our School Systems Officer plays a pivotal role in helping Coventry schools realise the full potential of the systems they have invested in. By supporting, improving and extending the use of Management Information Systems (MIS) (SIMS and Bromcom) across supported schools and academies, you will ensure they meet the needs of the education sector and comply with necessary statutory requirements.Key ResponsibilitiesEnhance MIS Usage: Improve and extend the use of MIS systems across supported schools and academies, ensuring they meet the needs of the education sector and comply with statutory requirements.Expert Advice and Support: Provide comprehensive MIS advice, guidance, consultancy, and support to customers, primarily for SIMS and Bromcom, and eventually for Arbor too.High-Quality Training: Deliver high-quality training, both face to face and remote, on various aspects of MIS systems, including new functionality, data analysis, reporting, and statutory processes.Timely Support: Respond to support requests in a timely and professional manner, resolving issues and providing solutions.Detailed Documentation: Produce and maintain detailed documentation to support schools with key processes including statutory data returns, such as School Census, Workforce Census, and End of Key Stage.Representation and Advocacy: Represent the schools' interests and feedback in national forums and networks, liaising with MIS suppliers, local authorities, and other stakeholders including internal Coventry City Council teams.This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).Who are we looking for?We are looking for an experienced user of a major schools MIS system (SIMS, Bromcom or Arbor) to help support, and develop the use of MIS across Coventry Schools.The ideal candidate will have experience in the English state education sector, particularly in school administration and data management.The successful candidate will have a strong understanding of administering educational data processes and data protection legislation is essential.The candidate must exhibit excellent communication skills across written, oral, and electronic mediums, tailored to various audiences, and demonstrate exemplary stakeholder management abilities, including interpersonal, influence, and negotiation skills.The successful candidate will provide expert advice on standards, methods, tools, and applications relevant to Management Information Systems. They will be adept at assessing and advising on process improvements for school MIS systems and excel in building and maintaining critical working relationships.You will demonstrate strong leadership and management supporting the staff that you manage along with the ability to deliver high-quality services under pressure. Experience of delivering training courses, webinars, and conferences, is desirable. You will have a commitment to ongoing personal development.Accreditation in the use of Bromcom, ESS SIMS, and/or Arbor is advantageous but not essential. This role necessitates the ability to travel across the city of Coventry from time to time and deliver exceptional service to a diverse range of stakeholders, which may include working with Elected Members, suppliers, and customers.If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:Members of the Armed Forces and veteransAre currently in care or have previously been in careIf you consider yourself to be disabled or if you have a long-term health conditionFor full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.Interview date(s): 20 March 2025 About CoventryCoventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.We are cutting-edge, challenging, youthful, vibrant and diverse.At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies
