Sales Manager
The Role:
The Sales Manager is responsible for the delivery of an industry leading customer journey programme through the management of all Barhale sales teams and external account managers, whilst developing and maintaining relationships with customers and suppliers alike.
Key Responsibilities:
Sales
Manage the BCS sales team to include, Internal Barhale customer service desk, external customer desk, hire desk and the external account manager team.
Achieve measurable growth across all BCS sales departments and Account Managers and ensure that we are in line to hit sales targets
Manage a customer portfolio of key accounts, to develop robust and enduring customer relationships with our key accounts, prioritising customer retention as a paramount objective
Build strong relationships within our supply chain, ensuring continuous alignment with the latest product offerings and innovations in our industry
Ensure that customer complaints are addressed in a timely and professional manner and are closed out correctly with all necessary departments and managers.
Network on a regular basis at industy events and exhibitions, building relationships around customers and future recuits for our business
Create and manage a CRM system for all customers, identifying a growth, maintain and new prospect management approach utilising all members of the internal and external sales team.
Review the BCS sales performance on a monthly basis during business reviews, providing an update on the previous month performance and forecast for future performance.
Assist in the completion of annual budgets and sales targets for the internal and external sales teams.
Work closely with the warehouse and production operations manager and logistics manager to ensure all customer demands are met on time in full, understanding manufacturing schedules for signage products, and supplier lead times and stock levels within the warehouse.
Complete a winning works summary on a monthly basis that contributes towards the board report submission.
Business Development
Work closely with the Traffic management business development manager to ensure that we are targeting the right customers with offers, promotions, clearances and special offers
Identify exhibitions that we should be attending as a business.
Ensure that customer feedback is obtained and shared on a regular basis to make our business more effiiecent and to ensure that customer service remains at a high standard
Monitor our competition from a sales perspective and share findings with the team, this could include promotions, offers or new products and innovations
Working with our procurement department, review current suppliers to ensure the best prices and service is given, reviewing margin opportunities on all products that are sold within the BCS range
HSEQ
Responsible for ensuring that the organisation meets all agreed health and safety legislation and objectives that are appropriate for your area of management to include risk mitigation and that control measures are in place.
Attend HSEQ meetings with operational teams, ensuring all issues are documented and actioned.
Set an example for team members of commitment to health and safety activities.
Support HSEQ advisor to comply with our environmental requirements and share best practice.
Support wider HSEQ team on environmental and Quality matters. This includes supporting the preparation for external audits including ISO14001, ISO50001
Support our long-term Carbon strategy linked to our Be Sustainable Be Green Plan
Support with the development and delivery of internal environmental and Quality training.
Identify environmental/Quality good practice for inclusion in Company communications.
Monitor and review environmental/Quality performance data to drive improvements.
Key measures & targets:
Sales targets.
New customers.
Retention of existing customers.
Customer satisfaction.
Product profit sales margin.
Key relationships:
Head of Hire and Sales
Warehouse and Production Operations Manger
External Sales Team
Internal and External customer sales desk supervisors
Hire desk supervisor
Accounts Department
Key Suppliers
Person Specification:
The successful candidate is likely to meet all the following criteria:
Sales management experience of internal and external sales colleagues.
Experience in building relationships at all levels.
Strong leadership skills.
Strong verbal and written communication skills
Strong presentation skills
Good time management and planning skills
Ability to prioritise workload and meet deadlines.
Team player
IT skills
About BCS Group:
BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety and construction products and services that has depots in both the Midlands and Scotland. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered directly via our dedicated transport fleet or those of our partners.
Manufacturing: Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs and bespoke steel fabrication/installation which includes footbridges, walkways, flooring, guardrails, ladders and tunnelling products.
Extensive Stock Range: Distributor of leading industry brands in PPE & clothing, traffic management, safety & lifting and site equipment products. These include Bollé, Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dräger, Ridgegear, and Plant Nappy.
Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment which along with our fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety & lifting equipment.
Our People: With a direct workforce philosophy, the company culture is driven by our core values, which describe how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management.
Triple Accreditation: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner.
Caring and investing in you
As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them.
From the moment you join us, your well-being and career aspirations will be supported by.
Competitive salary
Company Pension
Life Assurance
Private Medical
25 days annual leave in addition to 8 public bank holidays and loyalty days
8 hours volunteering
Employee Assistance Programme to support your mental, physiological, and financial well-being.
Flexible benefits via salary sacrifice
Company car/green car scheme/car allowance/Van (dependent on position)
Leadership & management training and coaching
Regular line management engagement and appraisal to support your career progression.
Development supported by internal and externally delivered training.
Flexible working arrangements
Annual salary review
Continuous service awards
How to apply:
Please send your current CV and cover email outlining your suitability for the role and quoting the reference number to careers@barhale.co.uk.
