SECURE THE PRESENT, SHAPE THE FUTURETransform Lives as an Operational Support Officer (OSO)- HMP Peterborough!Looking for a career with real purpose? Join us at HMP Peterborough as an Operational Support Officer (OSO) and become part of a dedicated team committed to rehabilitation, security, and making a tangible difference in our community.We're looking for 12 candidates including the opportunities for:2 x OSO Drivers2 x Logistic Operatives________________________________________What We OfferStarting salary: £24960 with plenty opportunities for progression!Training for this intake will start April 2025.Free meals, parking, and on-site gym access.Overtime opportunities.Comprehensive paid training and career progression.Life assurance, BUPA healthcare, and pension schemes.For more benefits, see the attached guide.Whether your background is in teaching, social care, retail, or elsewhere, if you’re ready to take on a challenging yet rewarding career, we want to hear from you.________________________________________What You'll DoThis role isn’t for the faint-hearted—it’s challenging, rewarding, and full of purpose.You’ll work with individuals facing complex challenges, maintaining safety and order while contributing to their rehabilitation journey.Daily responsibilities include:Being a first point of contact to the general public, remaining polite, positive and behave in a professional manner at all times.Providing an efficient and effective support service to operational staff in designated locations within the prison, including Gatehouse, Control Room, Visits, Security, Stores and Residential control areas.Operating and monitoring security and supervision systems within the prison.Keeping model appropriate corporate behavioural standards including representing the establishment and the unit/department in a professional and constructive fashion.________________________________________Is This You?The right mindset and behaviours are what matter most. To thrive as an Operational Support Officer, you’ll need:Excellent customer service skills.Proactive approach to Equality and Inclusion as well as Health and SafetyThe ability to challenge inappropriate behaviour.The ability to perform tasks alone or in a team to a high standard without constant supervision.________________________________________Training and SupportNo experience? No problem. Our 8-week fully paid training program will equip you with everything you need, from conflict resolution techniques to practical on-the-job skills.Training for this role begins in April 2025—don’t miss out!________________________________________The Application ProcessAfter submitting your application:We’ll conduct a pre-screening call within a few days.Successful candidates will attend an assessment centre at HMP Peterborough.All offers are subject to full security clearance including – Enhanced Disclosure Scotland Certificate. Please note, you must:Be18 or older.Be eligible to work in the UK (sponsorship notavailable).________________________________________About The CompanyWe're all about building a workplace for the future. We believe in equal opportunities and celebrate diversity.We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and everyone can be the best versions of themselves.We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.Disability Confident Leader EmployerWe are committed to changing attitudes towards disability and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.To be considered for an interview via this route, you must:Have a disability defined by the Equality Act 2010.Provide evidence in your application that you meet the minimum criteria in the job description.Meet all of the qualifications, skills, or experience defined as essential.
