We are currently seeking a highly organised and self-motivated Facilities Co-ordinator to join our dynamic team at Merville Barracks, Circular Road South, Colchester. As a Facilities Co-ordinator, you will be instrumental in managing both planned and reactive maintenance tasks, ensuring the smooth operation of facilities services. This is an exciting opportunity to be a key part of our team, responsible for task scheduling, administration, and ensuring all work is completed in line with service agreements and quality standards.What you’ll do:Assist in receiving, assigning, supervising, and ensuring successful completion of all planned and reactive maintenance tasks in line with the payment mechanism.Plan, schedule, and administer task allocation to ensure completion.Extract accurate information from nominated callers and documentation to process requests efficiently.Adapt and respond to changing priorities while carrying out duties.Liaise with the Service Delivery Team to ensure smooth processing of quotations, purchase orders, completions, invoices, and remedial works.Maintain accurate records of live and paid work, and document service failures in accordance with the Payment Mechanism and Quality Assurance Processes.Administer the CAFM system to monitor all reactive maintenance tasks, ensuring all relevant amendments and notes are logged.Support the procurement of materials via SAP as required, in line with Technical Officer guidelines.Ensure all self-delivered Planned Preventative Maintenance (PPMs) are entered and scheduled correctly in the CAFM system.Monitor task progress and provide timely updates and escalation for tasks likely to exceed reactive maintenance caps.Provide supporting evidence for Barrack Damage claims, including engineer photos.Assist with invoice queries and provide timely data to finance teams.Coordinate remedial works for PPMs and arrange for external contractors as necessary.Offer business-wide administration support, including minute-taking, filing, postal administration, reporting, and procurement of materials (stationery/PPE).Raise Purchase Orders for materials and sub-contractors in line with task requirements.Ensure all tasks are completed within the required Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).Follow Sodexo processes, procedures, and policies to maintain high standards.Build and maintain excellent relationships with both internal and external clients.Participate in team briefs, huddles, and meetings to stay updated on operational requirements.Attend performance development reviews to discuss job standards and development activities.Maintain a clean, tidy, and safe working environment at all times.Ensure effective communication with your line manager, team members, customers, and client organisations.Meet all Service Audit requirements for the Contact Management Helpdesk.What you bring:Experience of operating within a diverse defence engineering and FM environment. Must work well within a team and be able to make decisions based upon own knowledge and initiative. Must have strong IT skills, be proficient in Microsoft Office and familiar with Data Base type software Excellent organisation skills Proven experience in an Engineering Administration role with a proven track record in Facilities Management.A strong foundation in education, with GCSE passes in Maths and English.Be flexible to work outside core hours when required.What we offer:Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering mental health and wellbeing support.Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.Money Insights and financial benefits via the Salary Finance Platform.Save for your future by becoming a member of the Sodexo Retirement PlanA death in Service benefit for colleagues who pass away whilst employed by SodexoOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.Flexible and dynamic work environmentCompetitive compensationFull training and full protective uniform suppliedReady to be part of something greater? Apply today!Package Description40 hours per week Monday - Friday - 08:00 - 17:00£11.44 per hour Free Car parking Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is Colchester, CO2 7UTAbout The CompanyAbout Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.Click here to read more about what we do to promote an inclusive culture.
