Drive business success, and your career.At Sodexo, we’re passionate about delivering exceptional service and creating meaningful experiences for our biotech manufacturing clients, customers, and employees. We are currently seeking a dedicated and dynamic General Services Manager to join our team and play a key role in driving excellence and innovation in facilities management! What you’ll do:Lead the Contract – providing confident, visible leadership, ensuring standards are set and delivered, talent and resources are utilised optimally, client relationships are nurtured and developed and all opportunities for best practice and capability growth are leveraged.Deliver on Financial and Operational Targets – Ensuring that committed targets are met or exceeded and that costs and revenues are closely managed over the course of the financial years to ensure clarity on performance and provide the means to respond rapidly to any threats to financial performance. Measures include revenue growth, profitability and contract CPI’S and EHS targets.Team Management - Selecting, managing, engaging and developing highly performing and diverse operating teams, with right skills and capabilitiesClient Relationship Management – Engaging with key clients on a routine basis and lead by example in providing contract/relationship management.Strategy and Planning – Deployment of the account strategy and ensuring that effective plans are in place to deliver against strategy.Delivery of Excellence in Risk, Compliance and Quality Management – Ensuring the protocols, processes and capabilities are in place to deliver all technical/regulatory requirements for the safe and commercial on-going management of these specialist contract(s). What you bring:Experience of having operated successfully within an outsourced environmentExceptional client relationship management skillsDevelopment of commercially viable solutions based on rigorous techniques to understand client needs and price products/services accordinglyStrong commercial acumen, with the ability to devise and manage P&L accountConsiderable experience in sector contracting and sector technical service deliveryAchieve set, standards and operate to performance criteria; for example health and safety, hygieneNot less than 5 years experience working and managing in a Regulated Environment, including GMP and GDP in all aspects of Warehousing environment Considerable experience in sector contracting and sector technical service deliveryProven financial acumen essential with commercial experience and business acumen Proven track record of initiating and leading demanding business transformation programmesProven experience of developing profitable relationships with clients ▪ Proven experience in identifying new businessExcellent communication, influencing and facilitation skills ▪ High standards of numeracy and written communicationContinuous professional development in industry/specialism People management experience within a diverse geographic and business environment Ability to analyse use of labour to ensure it is used in an efficient way ▪ Ability to assess talent and development needs and manage performanceSelf-motivated and able to work on own initiative within a team environment.DesirableFacilities/Engineering degree/Technical backgroundExperience in pharmaceutical or FMCG industry sectorsNEBOSH (or equivalent) – National General Certificate and/or DiplomaBIFM Qualifications – Part 2, or relevant professional developmentWhat we offer:Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering mental health and wellbeing support.Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.Money Insights and financial benefits via the Salary Finance Platform.Save for your future by becoming a member of the Sodexo Retirement PlanA death in Service benefit for colleagues who pass away whilst employed by SodexoOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.Flexible and dynamic work environmentCompetitive compensationReady to be part of something greater? Apply today!Package Description39 hours per weekMonday to FridayCompetitive SalaryPlus up to 10% annual performance related bonusSodexo rewards and benefits About The CompanyAbout Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.Click here to read more about what we do to promote an inclusive culture.
