Exciting careers.At Sodexo, we’re passionate about delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic Soft Services Manager to join our team in Salford.What we offer:Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:Flexible and dynamic work environmentCompetitive compensationAccess to ongoing training and development programsCountless opportunities to grow within the companyFull training We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more! Job IntroductionAs a Soft Services Facilities Manager at Sodexo in Salford, you are also a strong multitasker and quality of life improver. You will be responsible for the site’s efficient management, continuous improvement, profitability, and operational excellence. No detail escapes your attention, and your leadership style will motivate and uplift your team. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.The ideal candidate will be an experienced Soft Services Manager who has both catering and cleaning management experience. A proven track record in facilities management would be perfect.Main ResponsibilitiesWhat you’ll do:Manage the on-site contract and services to the agreed standards, ensuring that deadlines and targets are achieved supported by GSMMaximise the profitability of the contract and manage costs effectivelyAct as the operational interface between the client(s) in GSM absence Manage Sodexo services and teams to deliver the agreed SLA and standards as instructed by GSM Provide direction and expertise to the operating area by promoting Sodexo strategies and best business practices in order to uphold the company mission and valuesEnsure that statutory requirements and company policies and procedures are followed and deadlines are metLead, develop, manage and motivate a high performing team to the agreed standards ensuring that the client receives services of the highest qualitySupport the General Services Manager in the development of business strategy in line with current and emerging client needsDrive innovation and continuous improvement of people, systems, processes and servicesWhat you bring: Previous experience of operational management in a similar environment and a contract of a similar size and scope of servicesPeople management experience – especially large teams operating across different shifts and servicesAbility to interpret and utilise financial and commercial informationExcellent communication skillsAchieve set, standards and operate to performance criteria; for example health and safety, hygieneManage multiple services and workloads and shifting prioritiesProven ability to work in a partnership and collaborative way with other service providersPositive approach to learning in role and identifying own training needs as appropriateSelf-motivated and able to work on own initiative within a team environment IOSH qualificationsFood Safety Experience of delivering trainingPackage DescriptionSoft Services ManagerMonday - Friday 09:00 - 15:0040 hours per weekCompetitive Salary with Excellent BenefitsFree Onsite Parking About The CompanyAbout SodexoAt Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.Click here to read more about what we do to promote an inclusive culture.
