Exciting careers.At Sodexo, we’re passionate about delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamicSenior Operations Manager to join our team and play a key role in driving excellence.About the Role You will be Supporting the Account Director on delivering facilities management across the client’s site, encompassing both hard & soft services, ensuring safety, cost, quality, continuous improvement and compliance metrics are achieved by Sodexo through the effective coaching and management of the on-site Sodexo team.What We’re Looking ForSomeone with substantial experience of similar rolesA proactive and solution-focused mindset.An ability to thrive in a fast-paced, dynamic environment.A thorough knowledge of operations in the FM industry What We OfferA competitive salary and benefits package.Opportunities for professional growth and development.A supportive and inclusive work environment.The chance to make a difference in [specific impact area, e.g., client satisfaction, sustainability, or operational excellence].What we offer:Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering mental health and wellbeing support.An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.Access to a 24hr virtual GP ServiceThe Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).Save for your future by becoming a member of the Mercer Aspire Pension PlanOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.Ready to be part of something greater? Apply today and start your journey with Sodexo!Friendly customers. Vibrant communities. Exciting careers.Package Description40 hours per weekUp to £80,000 per annum + BonusSodexo rewards and benefits Main ResponsibilitiesLead and motivate a team across the FM framework.Act as Duty Holder in line with the requirements detailed SHE procedures, this will be defined as appointed person.Build a positive and productive client relationship built on trust and expertise.Deliver consistent financial performance that exceeds company targets whilst developing solutions to grow the Sodexo business.Build a people plan to manage, empower and engage our teams whilst supporting succession and development.Lead a positive safety culture across the team based on a zero-accident mind-set.Ensure quality and compliance adherence at all times.Collaborate within the wider FM & Sodexo networks to ensure the site remains a point of reference at all times.The Ideal CandidateTo have developed from a technician/HNC background supported by substantial experience of similar roles and/or a member of professional FM and/or engineering organisations e.g. BIFM, IMechE, CIBSE etcCommercial skills and management of large and diverse budgets and work forceA thorough knowledge of operations in the FM industry Recognised H & S qualification.Extensive customer service experience.Proven leadership skills with the ability to mentor and develop people in large and diverse teams.Visionary with a desire to look for new ways of doing things.Ability to own a problem through to resolution.Ability to manage small minor work & projectsSound financial acumenDesirableMembership of appropriate professional body e.g. BIFM, RICs etcLEAN principles and the ability to deployAbout The CompanyAbout SodexoAt Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.Click here to read more about what we do to promote an inclusive culture.
