Server Support EngineerSalary £48,000 - £55,000 6 Month FTC FT – 35 hours per week Hybrid – Home / Hub working (London or Enbrook, Folkestone) We are looking for a Server Support Engineer to join our IT operations team here at Saga, on a 6-month fixed-term contract to provide expert support and management of critical server infrastructure. In this role, you will be responsible for maintaining VMware vSphere, Windows Server environments, Active Directory, and security standards while ensuring the stability, security, and efficiency of our IT operations. You will also work with Azure AD, Microsoft Endpoint Security, modern backup solutions, and business continuity planning to support our growing infrastructure. The ideal candidate will have demonstrable experience in server administration, virtualization, automation, and security best practices. If you have experience as a Server Support Engineer or in a similar role and are passionate about problem-solving and optimizing IT systems, we’d love to hear from you!** Hybrid – Home / Hub working, your allocated Hub will be in either London or Folkestone, depending on your location. You have the flexibility to be predominantly home based but may be required to visit either hub occasionally during the contract to meet the team.Package DescriptionEveryday our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package for all colleagues.BENEFITS AVAILABLE TO ALL COLLEAGUES:25 days holiday + bank holidaysOption to purchase additional leave up to 5 extra daysPension scheme matched up to 10%Life assurance policy on joining usWellbeing programmeColleague discounts including family discounts on cruises and holidaysRange of reductions and offers from leading retailers, travel groups and entertainment companiesEnhanced maternity and paternity leaveGrandparents leaveIncome protectionAccess to Saga Academy, our bespoke learning platformMain ResponsibilitiesServer Management: Configure, install, and maintain servers across various operating systems, including Windows Server 2008 to 2019, ensuring optimal performance and reliability. Virtualization: Manage and support virtualization platforms, notably VMware vSphere versions 7 and 8, to enhance resource utilization and system efficiency. Active Directory Administration: Oversee multi-domain Active Directory environments, including Group Policy Object (GPO) management and analysis, to ensure secure and efficient directory services. Cloud Integration: Manage and integrate Azure Active Directory to facilitate seamless cloud-based authentication and authorization services. Endpoint Security: Implement and maintain Microsoft Endpoint Security products to protect organizational assets from potential threats. File Share Management: Administer file share systems, ensuring proper security measures are in place to protect sensitive data. Backup and Recovery: Develop and manage modern backup and recovery platforms, ensuring business continuity through effective disaster recovery planning. Security Compliance: Apply and manage security standards, such as CIS and NIST, to maintain compliance and protect against vulnerabilities. The Ideal CandidateRequired: Demonstrates proven experience as a Server Support Engineer or in a similar role, with a strong understanding of server infrastructure and support. Certifications: Relevant certifications, such as Microsoft Certified Solutions Expert (MCSE) or VMware certifications, are advantageous. Understanding LAN/WAN networking principles and configuring F5 Load Balancers.Exhibits strong analytical and problem-solving abilities, excellent communication skills, and the capacity to work both independently and collaboratively within a team. Desirable: Securing and hardening Active Directory environments.Managing Microsoft Public Key Infrastructure (PKI) systems.Utilizing VMware Cloud Foundation 4.5.2 and above, including NSX and VMware Tagging.Employing monitoring platforms like SolarWinds, vRealize Suite, or Dynatrace.Scripting and automation using tools such as PowerShell, Bash, or Python.Managing storage platforms and Linux operating systems.About The CompanyOver the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We’re one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and our Saga Magazine.We aim to be the largest and most-trusted brand for older people in the UK. Our focus on delivering exceptional experiences empowers our colleagues to create moments that are personal and special for our customers and for each other. Our values underpin our approach and help guide us to deliver our purpose.We’re committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We do this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity and respect in an environment that is free from discrimination and harassment.Thanks to our people, Saga has been ranked 6th in the UK’s Best Employers 2025 by the Financial Times and Statista. This recognition, based on the voices of 20,000 employees across the UK, is a testament to the great culture we’ve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work.We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We’re also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible.Your application will have fair consideration, and you’ll receive personal communication throughout your applicant journey when you apply to join Saga.For more information on our DEI policies, colleague stories and other opportunities across the business, please visit Jobs and careers with SagaSaga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.#LI-LC1
