Your new role…As our Ecommerce Manager, you’ll be at the heart of driving the success of the Sofology website, making sure our customers enjoy a seamless and inspiring online experience. Working within our Online Trading Team, you’ll take the lead in shaping our merchandising and trading strategies, bringing our products to life in a way that feels effortless and engaging. With a data-led approach, you’ll continuously fine-tune the website, ensuring campaigns, promotions, and key trading initiatives go live smoothly and deliver real impact. If you love the fast-paced world of ecommerce and are passionate about creating exceptional online shopping experiences, this could be the perfect role for you.A day in the life of…Take the lead in managing the daily performance, trading, campaigns, and promotions on Sofology.co.uk, ensuring a seamless and engaging online experience.Shape our merchandising strategies and success plans, using personalisation and multivariate testing to create a website that truly connects with our customers.Keep our e-commerce site running smoothly, optimising every element to enhance performance and drive results.Work closely with teams across the business (Product, Direct, Stores, and Customer Care) to create a joined-up, omni-channel experience that puts customers first.Make sure our web content is fully SEO-optimised, aligning with campaigns to reach the right audience at the right time.Enhance customer journeys, making shopping with Sofology as effortless and enjoyable as possible while driving sales and revenue.Collaborate with our Marketing and Buying teams to bring product launches and updates to life with compelling content and trading activities.Share meaningful insights through accurate trading reports, using data and analysis to continuously refine and improve our online performance.In an ideal world…You will have the following experience…At least 3 years’ experience in eCommerce management, with a proven track record of driving online performance.A highly analytical mindset, with strong commercial acumen and the ability to make key data-driven decisions.Expert knowledge of CMS platforms, third-party tools, and apps, ensuring seamless online trading and content management.Strong understanding of SEO, web, and trading best practices, keeping the site optimised and competitive.A keen eye for creative elements, with the ability to review and analyse them from both a commercial and customer-focused perspective.Exceptionally organised, with strong planning, communication, and project management skills.Sharp attention to detail, balancing both analytical and creative thinking.Excellent time management and prioritisation skills, thriving in a fast-paced environment.A natural collaborator, able to build strong relationships across the business and work effectively with key stakeholders and cross-functional teams.Pay & Perks…Great basic salary with company bonusPlenty of opportunities to learn & grow.30% discount across the Group, plus 15% for your friends and familyAccess to discounts at 100’s of high street retailers.Mental, physical and financial support (EAP)Enhanced maternity & adoption paySpend up to £1,500 at Currys / PC World and spread the cost through Sofology.Additional days off, whether it’s your wedding, birthday or even the arrival of your new furry friendA contributory health scheme, flu vaccines, access to a Doctor and private health checkIncome protection, bereavement and life assurance - you can count on us to be there when it mattersHoliday buy back scheme (5 days)Okay, so the list just goes on, but here’s a few more…. Sharesave, volunteer days and a cycle to work scheme!A little bit about Sofology...We’re a fun place to be and we know our people are priceless. We’re proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious.We’re all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work.Roll Out The Red Carpet- From browsing to buying and beyond, we always ensure aVery Important Customerexperience - no ifs, no buts.A Seat for Everyone - Be yourself and feel at home. We know that different backgrounds and experiences make us stronger.Bold By Design - We're a courageous brand with ambition and drive. We’ll never settle for second best and always strive for more.So, if you want to join us on the sofa, save your seat by applying now!
