Premium Events Manager - Wembley Arena£38000 per annumWho We Are:Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world\'s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.We are culinary champions - it\'s what we do and it\'s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.Focussed on ?doing the right thing\' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.We are official partners of the British Paralympic Association and are proud to pay all our team members at least the Real Living Wage or London Living Wage.We collaborate with some of the UK\'s most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)Aviva Digicare - Free annual healthcare checkExclusive Benefits & Wellbeing site (Perks at Work)Entertainment discounts - up to 55% off cinema ticketsHealth & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)Travel discounts - Discounts with holiday companies such as TUI and ExpediaShopping discounts - Save up to 15% at high street and online stores by purchasing Shopping CardsMeals on dutyVodaphone discountsPension scheme and Life AssuranceEmployee Assistance Programme23 days + BH\'s and additional day off for your birthday2 days additional leave, following return from Maternity leave during first year backCompetitive and supportive family benefitsDay off for baby\'s first birthdayHoliday purchase schemeOn-going training & development and career pathwaysProfessional subscriptions paidFinancial wellbeing programme and preferred rates on salary finance productsMore about the role:Role Purpose:As our Premium Event Manager, you are key in managing the catering function at OVO Arena Wembley. You will take the lead in hospitality areas on event days and non event days, ensuring they are delivered effectively and to the highest standard and continuously build strong client and supplier liaisons.It’s all about taking full accountability for a great food and beverage experience, to match the clients ambition, brand specifications and standards. Key Responsibilities:To take ownership of the Premium operation with a focus on the Coors Lounge during event and non event days Oversee and ensure that all services within remit are ready for operation at specific time and to the agreed standard.Drive our guest focus culture through consistently demonstrating an in-depth knowledge and appreciation of hospitality standards and client needs, that is infectious throughout your team.Close and detailed liaison with our client, premium area key partners and Levy Commercial Team to plan and deliver innovative solutions.Manage the business needs and performance standards in line with the Levy Core Signatures Monitor and maintain the Health and Safety policy, process, and culture across the venue. Directly liaise with client representatives and your Team Managers to ensure that communication and expectations are clear. Use structured, regular, and consistent meetings as a key tool.Monitor and maintain the Health and Safety policy, process, and culture across the venue. Lead the H&S culture and compliance across the venueFinancially accountable for all costs and profitability of the premium operations Person SpecificationMinimum 3 years’ experience in a comparative roleStrong, quality operational experience with a passion for F&BArticulate and numerate. Able to accurately prepare quotes and reportsAwareness of government legislation, including health and safety and employment lawProven competence of using systems and / or technology to enhance the operationThe desire and ability to lead, direct and communicate both up and down the line, and to inspire others to want to follow, in the achievement of significant goalsA creative thinkerThe drive and determination to get things doneThe desire and ability to interact personally and sensitively with others on an individual basis. To foster and develop others by offering support and encouragementA high level of influencing and interpersonal skills, capable of working collaboratively with team members and managing stakeholders at all levels of the organisation. Network and build relationships, and have a strong impactExcellent skill set (menu knowledge, technical organisation, time management)Understanding of production planning and optimising resources correctly Understand the financial impact of decisions takenHighly confident and positive A “can do” attitude towards all work undertakenAbout you:At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.As part of Compass you\'ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\'s biggest businesses.Job Reference: com/1003/68677001/52723525/SU #Levy UKCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
