We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.Coventry Register Office provides services that relate to the registration of births, deaths, marriages, civil partnerships and conversion, and the performance of ceremonies. Our ValuesIn line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.
Our Values are:
Open and fair: We are fair, open, and transparent.
Nurture and develop: We help and encourage everyone to be their best and do their best.
Engage and empower: We talk and listen to others, working together as one.
Create and innovate: We embrace new ways of working to continuously improve.
Own and be accountable: We work together to deliver the best services for our residents.
Value and respect: We put diversity and inclusion at the heart of all we do.
What is the job role?We are looking to recruit an Apprentice Registration Assistant to provide high-quality administrative and general office support to the Register Office team. You will be the first point of contact for customers to the Registration Service, through personal visits, telephone, emails, and letters and also cover reception and usher ceremonies. We are looking for someone with strong communication skills. good administrative, organisational and time management skills with the ability to work accurately, with attention to detail. Working hours will be Monday to Thursday 9 am to 5 pm and Friday 9 am to 4.30 pm.Who are we looking for?The successful candidate will have a confident and positive attitude as well as a strong team player with a flexible approach to meet the needs of the service. You will have the ability to work confidently and independently with staff at all levels in the organisation with a commitment to a high level of confidentiality.This is an exciting, interesting and sustainable career opportunity which will allow you to learn on the job, gain qualifications as well as developing your skill base by being part of a dedicated, supportive and integrated Registration Administration Team. You will undertake the Level 3 Business Administrator. Further information for this apprenticeship can be found on: https://www.instituteforapprenticeships.org/apprenticeship-standards/st0070-v1-0This apprenticeship role is a fixed term contract for 21 months in line with the length of the apprenticeship training.Closing date: 3rd April 2025Pre-interview and assessment date (via Microsoft Teams)*: Monday 14th April 2025Interview date(s) (Face-to-face): Thursday 24th April 2025* The pre-interview is a short session to give the candidates further details of the apprenticeship role and to help them understand what to expect and how to prepare for the final interview. You will also complete a short diagnostic assessment to check the level of Maths and English that they are currently working at and identify any support they may require. Did you know that there is support available to help you with your application?If you would like support in completing your application or have any questions about our recruitment and selection processes, help is available at The Job Shop.We would recommend that all applicants take advantage of this service in order to maximise the chances of being shortlisted.Address: 1 Bull Yard, Coventry, CV1 1LH Phone: 024 7678 5740Email: jobshop@coventry.gov.uk Website: http://www.coventry.gov.uk/jobshopIf you need help or support to complete your application, please visit our accessibility page to see how we can assist you.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:Members of the Armed Forces and veteransAre currently in care or have previously been in careIf you consider yourself to be disabled or if you have a long-term health conditionFor full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable. About CoventryCoventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.
To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.
If you join us, we will provide a fantastic rewards & benefits package which includes:
Flexible working arrangements
An outstanding local government pension scheme
Great opportunities to develop with access to accredited courses.
Access to an award-winning Occupational Health Service
Salary Sacrifice Scheme
