Retail and Cellar Manager - Birmingham City FC£35,000 per annumMedicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)Aviva Digicare - Free annual healthcare checkExclusive Benefits & Wellbeing site (Perks at Work)Entertainment discounts - up to 55% off cinema ticketsHealth & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)Travel discounts - Discounts with holiday companies such as TUI and ExpediaShopping discounts - Save up to 15% at high street and online stores by purchasing Shopping CardsMeals on dutyVodaphone discountsPension scheme and Life AssuranceEmployee Assistance Programme23 days + BH\'s and additional day off for your birthday2 days additional leave, following return from Maternity leave during first year backCompetitive and supportive family benefitsDay off for baby\'s first birthdayHoliday purchase schemeOn-going training & development and career pathwaysProfessional subscriptions paidFinancial wellbeing programme and preferred rates on salary finance productsAbout us:Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world\'s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.We are culinary champions - it\'s what we do and it\'s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on ?doing the right thing\' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.We are official partners of the British Paralympic Association and are proud to pay all our team members at least the Real Living Wage or London Living Wage.We collaborate with some of the UK\'s most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.More about the role:Are you an experienced and motivated Retail & Cellar Manager ready to oversee the retail food and beverage operations and cellar management at Birmingham City Football Club?St Andrews at Knighthead Park is the home of Birmingham City Football Club, located in the heart of Birmingham. With a decorated past the Birmingham City FC is once again on the rise with extensive refurbishment of St Andrews last summer and ongoing success on the pitch. The purpose-built venue features a wide range of rooms, spaces and bars our team operate daily offering infinite flexibility for our guests. With more development and expansion planned at Birmingham City FC this will continue to be the venue of choice in Birmingham.This role will be responsible for ensuring efficient matchday and non-matchday operations, maintaining stock levels, and delivering an exceptional customer experience.Oversee the management and performance of all retail food and beverage kiosks on matchdays and events.Implement strategies to maximise sales and profitability.Manage and maintain all bar and cellar operations across the stadium.Ensure all cellars are stocked, maintained, and compliant with licensing regulations.Oversee beer line cleaning and maintenance to ensure top-quality product service.Work closely with suppliers to manage stock levels and deliveries efficiently.Manage stock levels, rotation, wastage control, and ordering processes.Track and analyse sales data to improve operational efficiency.Ensure smooth and efficient service on matchdays and events.Liaise with internal teams to coordinate pre-event planning and post-event reviews.Support in implementing promotions and seasonal product changes.If you’re passionate about delivering top-quality hospitality experiences and have a strong background in retail and cellar management, we’d love to hear from you!About you:Previous experience in a similar role within a stadium, large venue, or hospitality setting.Strong leadership and team management skills.Excellent understanding of stock control, cellar management, and licensing laws.Ability to work under pressure in a fast-paced environment.Strong financial and commercial awareness.Excellent communication and problem-solving skills.At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.
