Are you an experienced and dynamic Distribution Supervisor looking for your next position?We are recruiting a Distribution Supervisor to join our team at our Colchester office in Essex to lead and work cross-functionally with our Distribution Team; this will primarily focus on leading the team on the day-to-day communications with our customers who provide the ‘face’ of Tarmac.Main ResponsibilitiesYou as a Distribution Supervisorwill deliver and support the logistics strategy whilst delivering and controlling cost effective transport and capacity plans for your area. You will manage and maintain optimal levels of service, for both external and internal customers and own the order to dispatch process for your area.Your role as a Distribution Supervisorwill include (not exhaustive):Ensure your team manage their ownership on all our business relationships, this will be with customers, suppliers and local teams; including drivers and franchised hauliersEnsure your team are providing each and every contact with an enjoyable service experience, by providing a high level of customer care and attention at all timesYou will maintain data entry protocols and carefully record other information throughout your dayLead and collaborate with the team to clarify facts, exchange information, and support to resolve enquiries and issuesContribute to the continuous improvement of the business you’re working for by identifying and taking ownership of opportunities for improvement to the processes you use, the services you will provide and the values you can add to the businessStrong working knowledge of our CRM systemSupport your team to respond positively and confidently to our customers’ requests, scheduling and planning to ensure timely delivery of orders agreed with our customers optimising cost through effective planningLiaise and communicate regularly with all relevant internal departments including; but not limited to, Finance, Depot and PurchasingYou as the team senior will be developing and demonstrating industry-leading product knowledge which will help you to attain and proactively keep abreast of new trends/products in the market by attending product and vendor training, researching and even self-study and conveying this to your teamThe role of Distribution Supervisoris a Monday – Friday role with Saturday AM’s worked on rotationThe Ideal CandidateTo succeed in the role of a Distribution Supervisorthe following is what we are looking for in a future colleague:Great communication skills with the ability to lead a team, able to demonstrate tenacity and resilience when working under pressureConfident in the use of IT systemsPositive and approachable in your mannerDemonstrate first class customer serviceA high attention to detail with a positive ‘can-do’ attitudeEnjoy a team-based environmentA desire to grow and be successful and be adaptable to the ever-changing needs of the roleWhy usAlong with the role of Distribution Supervisor, we additionally offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits:Bonus schemeEnhanced holiday entitlementContributory pension schemeAccess to the Tarmac Reward website with discounts on retailers, holidays, etc.Access to our Employee Assistance helpline for free and confidential adviceAccess to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & Carers, Ability, Wellbeing, Female Voice, and MenopauseTraining and development opportunitiesInterested? Why not click here to find out more? Go on… are you ready to build your future?Tarmac, a CRH company, is an equal-opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment.@Tarmac @Tarmaccareers #Tarmac #Tarmaccareers #Distribution #Logistics #Customerservice #LI-CW1
