Pinnacle Group are looking to recruit an experienced Maintenance Coordinator to manage Planned Preventative Maintenance schedules, assigns work orders and ensures smooth job execution, acting as the primary point of contact for maintenance requests and client queries. You will support the Hard FM Manager in all Hard Services related operations, responsible for the administration and co-ordination of the annual planner, assigning tasks to in-house staff, booking in subcontractors and ensuring all reports are filled in correctly.You will be joining our Total FM team based in Slough.The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best.This is a full-time role with the working hours of 8am to 4pm or 9am to 5pm.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities:Planning and delivering maintenance administrativeLiaising with in-house staff and specialist subcontractors to assign work, follow up on reactive, remedial actions and service datesCollating and reviewing subcontractor documentation and filing them accordinglyUpdating the core business systems with report sheets, compliance notes, correspondence and communicationsLiaise with the Management team to ensure the safe delivery of the planned maintenance tasks (including remedial works), reactive works and small works within budget and to timeAttend and support audits (internal and external)Assist the Hard FM Manager to develop and maintain systems and procedures to ensure the smooth running of the service.Deliver services with a full understanding of the contract specification (particularly output specifications) and statutory requirementsBeing part of the wider administration team supporting the effective administration of the contract functionKey requirements:Hard FM and FM service deliverablesImplementation of Statutory Compliance PPM tasks.Experience of Microsoft packagesWorking knowledge of SFG20Understanding and knowledge of Computer – Aided Facilities Management (CAFM)Understanding and knowledge of Building Management Systems (BMS)Demonstrable experience in managing in-house staff and subcontractors through KPIs and SLAs to achieve high performanceOur OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.• Maternity/paternity packages• Flexible Working Arrangements• Life Assurance• Enhanced Pension Scheme• Additional Annual Leave• Private Medical Insurance• Cycle to Work Scheme• Employee Assistance Programme• Retail Discounts• Childcare Assistance• Season Ticket Loans• Sick Pay Schemes• Personal Development Plans• Company Car/Car Allowance• Electric Vehicle Scheme
