We are seeking a TDDI Gov Solution Owner to lead the teams who implement, support, and maintain the IT solutions used in our G&A sites.The role has a focus on working to implement solutions with specific data residency, security, and compliance requirements.The role will act as an interface between TDDI, the business and the clients and as such the role will be key in ensuring the TDDI strategy for this area aligns to the needs of the business and the direction of travel of the customer.Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.For more information on Sodexo Careers please visit Sodexo Careers Main Responsibilities● Direct line management of 7 site IT managers● Overall leadership of the 17-man Gov IT Team● Senior stakeholder management, acting as the primary point of contact for the TDDI leadership, G&A Exec team and prison directors.● Client management, acting as the primary point of contact for all matters relating to the service for the MoJ and MoD representatives.● Supplier management, acting as the senior point of contact for management of key suppliers such as Unilink, Unify, Traka, Made Purple.● Reporting, feedback, and monitoring of all aspects of the services delivered.● Input to and maintenance of the operating model for the G&A Sovereign IT team.● Production of technical strategy and roadmaps for all key services.● Owner for all managed changes in the domain.● Act as part of the TDA in the role of SME for domain.● Ensure all solutions are fully documented by assisting with or producing HLD’s, LLD’s, NSM’s, asset registers and knowledge base artefacts.● Responsible for correctly documenting software and processes to ensure single points of knowledge do not become a problem and skills are distributed across the team and department. Including running informal knowledge transfer sessions to help with the development of the teamPlease see attached job description for further information regarding the role requirementsThe Ideal CandidateEssential:▪ IT professional demonstrating excellent leadership, management skills & behaviours▪ Excellent communication skills (written & verbal) at all levels of the organisation – in particular, the ability tocommunicate technical information to a non-technical audience.▪ Works autonomously in line with direction provided.▪ Excellent customer facing skills and a passion for support.▪ HMG Security cleared or able to obtain clearance.▪ Ability to work outside normal office hours as dictated by projects/incidents.▪ Knowledge of information assurance & data protection legislation (e.g. GDPR)Desirable▪ Degree (or equivalent level of experience)▪ Understanding of Sodexo business and processes▪ Experience of working in both public and private sector organizations▪ Understanding of service delivery (e.g. ITIL) and project management (e.g. PMP, Agile) principles▪ Significant (typically 5 years) experience of working with senior business users in delivering IT services in alarge organisation and operating in a secure (Official Sensitive) environment.▪ Experience of leading sizeable technical teams▪ Demonstrates commitment to champion a “continuous improvement” mindset in all aspects of role.▪ Knowledge and experience in a Justice based role and associated applications, such as the CMS.▪ Awareness and working knowledge of Information Assurance practices and standards.▪ Understanding of business costs and efficiencies▪ Full driving licence and valid passportPackage DescriptionUp to £65,000 per annum depending on experienceWorking with Sodexo is more than a job; it’s a chance to be part of something greater.You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.In addition, we offer20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.For further details regarding our Sodexo benefits please see attached. Ready to be part of something greater? Apply today!About The CompanyAt Sodexo, our purpose is to create a better everyday for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity.We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
