Join Restaurant Associates, a dynamic division of Compass Group, the world\'s leading catering company. We create unforgettable experiences in food, drink, and hospitality at some of the most iconic venues worldwide.Nestled within 82 acres of stunning parkland, the historic Mansion House at Edinburgh Zoo is a breath-taking setting for conferences, business meetings, weddings, and special events. Open 364 days a year, we pride ourselves on delivering exceptional service in a unique and elegant environment.We’re looking for a Casual Hospitality & Events Assistant to be the face of our business, delivering outstanding customer service with passion and professionalism. You\'ll be part of a supportive team that takes real pride in our food, brand, and people.If you’re friendly, enthusiastic, and thrive in a fast-paced environment, this is a fantastic opportunity to grow your career with a company that invests in its people, celebrates individuality, and rewards those who go the extra mile. We’d love to hear from you! Your key responsibilities will include:Delivering exceptional customer service to our guests and clientsAssisting with event service of food and drinkSetting up rooms for meetings and diningCleaning duties associated with service and related equipment and furnitureCorrect storage of food items and equipment after serviceWorking with and taking direction from managementRepresenting Compass Group UK&I and maintaining a positive brand imageComplying with Food Handling & Hygiene standardsComplying with Health & Safety regulationsWho you are:Experienced in events, hospitality or customer serviceHave a passion for delivering outstanding service, greeting customers with a smile and serving them with prideProfessional and appropriate personal presentationThe ability to remain calm during high-volume periodsBe a strong and confident communicatorEnthusiastic, energetic and outgoingAn excellent team playerGood initiative when workingHave a flexible approach to working
