Ottolenghi is a renowned group of restaurants and delis celebrated for its vibrant, seasonal dishes, warm hospitality, and commitment to an inclusive, positive culture. Our Hampstead venue is thriving, and we’re looking for a confident and experienced Head Waiter to join our front-of-house team on a full-time basis.This is an exciting opportunity to step into a senior front-of-house role in a buzzing, fast-paced environment — where your leadership will help shape exceptional dining experiences for every guest.As a Head Waiter, you will:Lead the front-of-house team during service, ensuring smooth, efficient operations and outstanding guest experiencesProvide warm, professional, and attentive service, setting the standard for the teamSupport and train wait staff, helping them develop and consistently deliver high levels of serviceManage section allocations, table plans, and coordinate with the kitchen and management for seamless serviceHandle guest feedback professionally and proactively resolve any issuesUphold Ottolenghi’s values and contribute to a welcoming, team-focused atmosphereAssist with opening and closing procedures, ensuring the restaurant is service-ready and well-presentedWhat We’re Looking For:Previous experience in a senior front-of-house role (Head Waiter or similar) in a fast-paced restaurantA natural leader who leads by example and inspires those around themPassion for food, service, and hospitality with a guest-first mindsetExcellent communication and coordination skillsStrong organisational abilities and a keen eye for detailConfident managing busy services and responding to challenges in the momentFlexibility to work a range of shifts, including evenings and weekendsWhat’s in it for you:Comprehensive Health Benefits: Full package to support your well-beingStaff Meals: Enjoy delicious, freshly prepared meals on every shiftCareer Development Opportunities: Tailored training and clear pathways for progressionEnglish Language Training: Courses at all levels to help you grow and thriveEnhanced Parental Pay: Available after two years of service£100 Uniform Voucher: Get kitted out from the startSpecial Birthday Treat: A little extra love on your big dayRefer a Friend Bonus: £500 each when your friend joins the teamExclusive Workshops & Demos: Regular sessions in the Ottolenghi Test KitchenGenerous Discounts: Across all Ottolenghi restaurants and shopsWellness & Mental Health Support: Because your wellbeing mattersIf you're an experienced Waiter or Supervisor ready to take the next step into a Head Waiter role — and want to be part of a supportive, food-loving team — we’d love to hear from you.
